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User Testing Vs. Focus Groups

From: Thomas Donehower, Dir UX at X.
Sent on: Tuesday, June 11, 2013 11:02 AM
Hi, 

Does anyone have any thoughts about best practices for focus groups? I've done a lot of one on one user testing, but have not conducted a lot of focus groups. We're basically showing a prototype application to a target group of users, about 10, via WebEx. 

I'm concerned about "group think" and "mob rule" type comments as we review the application. 

Any thoughts about how to best show the application and which questions to ask to get the most valuable feedback from the group? 

Best,  

--
-Tom

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