Thanks for this interesting bit. I just wish Dustin had been more specific about what was wrong with the site rather than just saying it sucks, essentially, unless I missed it. I also don't agree with his idea of taste. It is not uncommon for companies to be poorly managed from the top. In my experience, it's usually from incompetence in handling their people, which in turn comes from a total misunderstanding on what motivates people to do good work. An excellent source on this problem is provided by any of Edwards Demming's books among others.
"Live in peace with the animals. Animals bring love to our hearts, and warmth to our souls."
From: Ben Seigel
Sent: Thu 6/4/2009 10:30 PM
To: [address removed]
Subject: [webdesign-545] 1) Article on American Airlines web site design problems 2) Seeking presenters for future meetups
Dear Meetup Members:
"Designer Dustin Curtis was so disgusted with the American Airlines Web site that he redesigned it, and posted the results as an open letter to the company. Guess what? One of AA's designers responded with a long defense about why better design dies a slow death at places like AA. "
Read more: http://www.fastcompany.com/blog/cliff-kuang/design-innovation/how-self-defeating-corporate-design-process-one-designer-finds-ou
Also, I am looking for qualified presenters on the following topics:
Please pass it on.Cheers,
- Principles of Graphic Design, including typography, w/emphasis on web
- Adobe Illustrator tips and tricks
- Flash animation and interactivity
- Principles of UI (User interface) Design
- Web Marketing via Twitter, Facebook, MySpace, etc.
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