This is a reschedule of the May workshop
For developers and manufacturers, the advantages of creating usable products far outweigh the costs. The rule of thumb: Every dollar invested in ease of use returns $10 to $100. IBM Design: UCD Process
UX planning at the start of a project not only makes it better, but it saves the oh, no, we left out a lot of stuff panic that happens in the middle of projects that launch without it. Money, time, thought, and design spent upfront on UX makes projects better, and saves money in the middle and at the end.
Susan Culkin and Karen Wieckert will discuss ROI measures for UX; come ask questions, and talk about how you're doing it or if you're not how you can start.