Re: [newtech-1] Re: Laptop available for the hardware-adept

From: Shagun M.
Sent on: Tuesday, October 25, 2011 2:36 PM
You are right Tony - I recently did just that.

And Ed- regarding replacement of Mac - not sure how your friend got a replacement because they quoted me 768USD to fix my mac because they don't cover liquid damage even though I had the warranty. They took it and sent it to their center and they called me to let me know this is not covered under the warranty.

Sent via BlackBerry from T-Mobile


From: Anthony Zeoli <[address removed]>
Sender: [address removed]
Date: Tue, 25 Oct[masked]:24:07 -0400
To: <[address removed]>
ReplyTo: [address removed]
Subject: Re: [newtech-1] Re: Laptop available for the hardware-adept

I'm not clear on this. Apply Care is not "mandatory." I don't believe there is a "mandatory" extended warranty from Apple when you purchase their products. There's the manufacturer's warranty and then you have to purchase the extended Apple Care separately.

Tony Zeoli, Founder
 
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On Tue, Oct 25, 2011 at 10:01 AM, Kervin <[address removed]> wrote:
Apple does not absorb the cost of that replacement.

They're not replacing it because they're nice, they're doing so because they built in a mandatory extended warranty into the base price of their product.  Most other vendors make extended warranties optional.

Last year I bought a i5/8GB/500GB laptop from Dell.  Same industry standard components as more expensive brands and came with more bells and whistles than I personally need ( including an extended battery that still gives me 4hrs on moderate to heavy compiler/CPU use ).  It's my main workstation and it costs $1070, including tax and shipping.

Dell would point at me and laugh if I asked for a replacement because of a coffee accident.  But I'm ok with that since buying from Dell is still cheaper even after I factor in a 'coffee replacement laptop' every few years.


PS.  Besides this, I must be really old school because I believe if I break my property it's my responsibility to fix it.  But then again after a decade of working on the road, 1000s hrs working in coffeeshops ( this is no stretch ) and being permanently attached to my laptops 7 days a week, I've never lost one yet ( knock on wood ).

Best regards,
Kervin


-----Original Message-----
From: [address removed] [mailto:[address removed]] On Behalf Of ed potter
Sent: Tuesday, October 25,[masked]:57 AM
To: [address removed]
Subject: [newtech-1] Re: Laptop available for the hardware-adept

>>> When I sent it in to Lenovo they told me that the repair would not be covered by the warranty because liquid had been spilled on the motherboard.

I had a friend pour a quart of coffee on my MacBook. Fried. Apple
replace everything and then gave it a new case, just because the old
one had a scratch.

Cost $0.

There is no other computer company in the world that will do that.
None, zero, nada, no one.

AAPL $405.77 Up $12.90 yesterday.

Arm the kids with iPads. It is so simple, and then they will save the
world for us. Really.  :-)

--
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