Re: [newtech-1] Consumer Pain

From: PJ
Sent on: Thursday, February 21, 2013 10:13 PM
Lol Mike, re: MVP - You'll be my first early adopter.

I'm so happy we've got a lively discussion going on consumer pain - and how current technologies may be leaving some opportunities on the table.

Agreed - finding the right stuff is a problem and might be a big one. Where do you think the current attempts at solutions fail - and you know there are a lot of big efforts in solving this! "Recommendation engines" from Amazon to Netflix to SaaS/software ones (ATG recommendation engine). Engines not being smart enough to know you bought that infant toy not because YOU had a child but because your family member did, and you really don't need to see any more kid's toys for a while, or ever.

But then privacy comes into the picture - we don't really want some kind of Skymallnet (ha) to know everything about us across all social media and retail stores where we spent money - just so we can save some time and fill it with *quality* shopping experiences, do we?

PJ

On Thu, Feb 21, 2013 at 9:10 PM, Mike Bittle <[address removed]> wrote:
PJ,

The problem is how to find the right stuff.

I think the downside to the democratization of content creation and Internet enabled product supply chains is that we haven't yet found a "universal" crowd source method of curation.  Radio stations used to do it. TV stations used to do it. Department store buyers and merchandisers use to do it.  You knew where to go to select from a limited set of choices.  Now various e-commerce portals have their own crowd source rating and review process, but it's part of their value add so not shared.  

Whomever can craft an independent overarching app that knows my buying habits, and those of my influencers, and can accurately limit my choice without missing interesting things could be a winner.  It could monetize by selling aggregate data sets to creators.

Oh, and integrate it as a browser plugin so I don't have to do anything. (Not to be confused with regurgitating previously browsed products in ad sidebars - I already found it and didn't buy it, leave me alone!)

Can you have a MVP next week?

Mike

Sent from my iPad

On Feb 21, 2013, at 7:25 PM, PJ <[address removed]> wrote:

Hey again Mike -

Rethinking your email I realize there was a double-interpretation of what I was asking. I wasn't asking about what people pay for to reduce their pain. I was asking what pain consumers have in the consumer (consumption?) process, and defining the consumption process as spending money in exchange for something.

e.g. I hate that I will literally waste 3 hours searching for that perfect movie out of the 2000 options I have with cable, premium channels, netflix, amazon prime, etc.

Thanks for the insight and opportunity to clarify!

Best,
PJ

On Thu, Feb 21, 2013 at 7:07 PM, PJ <[address removed]> wrote:
Hi Mike,

Not focusing on revenue just yet - I'm interested in the pain first. Give me your pain!

Best,
PJ


On Thu, Feb 21, 2013 at 6:48 PM, Michael Mellinger <[address removed]> wrote:
Isn't the general rule that consumers don't pay to reduce their pain like businesses will?  That's why all those social networks try to get huge.   Get big and worry about profitability later.  It's funny to watch people to complain that their free, or $2, app doesn't give them more.

I'd be careful to verify that consumers will actually pay. 

-Mike
Sent from my iPad

On Feb 21, 2013, at 5:46 PM, PJ <[address removed]> wrote:

Thanks, Alyssa - so, what pains you as a consumer? :) 

PJ

On Thu, Feb 21, 2013 at 5:13 PM, Alyssa Martina <[address removed]> wrote:
Great question, PJ. Innovation often starts with this inquiry.


On Thu, Feb 21, 2013 at 2:35 PM, PJ <[address removed]> wrote:
Hey Newtechies,

Please indulge me in participating in my one-question research study :)


Q: As a consumer, what are your biggest pain points? (This could be about anything you pay money for - movies, groceries, vehicles, electronics, food, appliances,  vacation packages, etc.)


Thanks,
PJ

P.S. If you're an entrepreneurial techie who wants to do good for consumers, contact me!






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