RE: [newtech-1] Suggestions for Monitoring Employees

From: Jimmy M.
Sent on: Tuesday, October 1, 2013 4:54 PM
Feel free to expand on that David.


Sent from my Samsung Galaxy Note™, an AT&T LTE smartphone


-------- Original message --------
Subject: RE: [newtech-1] Suggestions for Monitoring Employees
From: "David V. Corbin" <[address removed]>
To: [address removed]
CC: RE: [newtech-1] Suggestions for Monitoring Employees


Usage of DropBox (and many other “Sharing” sites is a nightmare in itself. I respectfully predict you will have order of magnitude more trouble with this (in the context of legitimate business) than you will have with the areas your are so concerned about.

 

From: [address removed] [mailto:[address removed]] On Behalf Of Jimmy Mino
Sent: Tuesday, October 01,[masked]:44 PM
To: [address removed]
Subject: Re: [newtech-1] Suggestions for Monitoring Employees

 

Thanks Austin! So the devices are going to be used to access our online sales portal in the field where they can see their leads, update them or book a sale. The devices are also an easy way to show our product which can be accessed on our website or through a regular search engine query. Lastly, it is an easy way for them to access our crm service, communicate via email with clients, email and communicate with regional directors or access dropbox to view files. Beyond that there should not be any use. granted Im sure they may access social media sites, make a few personal calls which we understand will happen. What we dont want is any of the activity already described by myself on this thread. Even if they hit their sales marks, its no justification to rack up a higher bill on their data due to personal usage.

 

On Tue, Oct 1, 2013 at 2:53 PM, Austin Chandler <[address removed]> wrote:

If you give them devices to do their work on you need to decide if

 

1) Can they use it for non-work or not?

 

2) If they can use it for non-work, do the costs (both monetarily and reputation) seem worth it?

 

If they are out and doing sales, forgive me, but do not understand why monitor or restrict their device unless issues have come up before. The best way to see how your workers are doing is to see the end result of their work. 

 

Also, it depends on what their job entails. There are many variables here that aren't being spoken about. Be concrete about what your employees need to be doing for their job, what their device will do to help them with their job, and then perhaps we can give you better targeted advice.

 

On Tue, Oct 1, 2013 at 11:27 AM, Jimmy Mino <[address removed]> wrote:

We are hiring adults and for the most part people are responsible and conscious but no one is infallible. We dont know the people we are bringing on more than their resume and the limited interaction we have had with them. We do trust they will do the right thing and we are not going to be watching over their shoulder every hour of the day. This is equipment they will have with them and because they are outside sales they wont be in the office most of the week. So its not like we will know if they are doing anything outside of work during "office hours". I dont think though that as a company protecting its assets and creating measures to insure productivity that blocking certain sites is out of the norm. No one is saying we want to be able to record every email and conversation they are having, but we do want to have some measures of mitigating a situation before it happens. I dont think that is unreasonable or "untrusting" in any respect.

 

On Tue, Oct 1, 2013 at 10:46 AM, EddieN <[address removed]> wrote:

True; but "streaming Netflix on office equipment during office hours" people are outliers, not the norm.

 

As many other people have said, spend more time hiring the right people, and trusting them to do the right thing (after being told what the rules of the road are, and the attendant penalties for breaking those rules) and spend less time trying to be a nanny. You hired adults. Trust them to act like they are adults. Them getting their work done is priority one, as long as they do so without doing anything idiotic or outlandish, you're good to go.

 

Eddie

 

On Tue, Oct 1, 2013 at 9:33 AM, Jimmy Mino <[address removed]> wrote:

Ryan, are you actually asking where the additional cost is, when you just mentioned that you used a little over 200gb last month? when a company is paying $50 for 2gb a month for work purposes and you use 50gb because you decided to stream netflix costing the company $500 instead there is a cause for concern dont you think?

 





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