SF Online Community MeetUp featuring Crystal Coleman of Ning

  • March 26, 2014 · 7:00 PM
  • This location is shown only to members

Crystal Coleman is a community manager and social media specialist in the San Francisco Bay Area. She got her start in community management with Wetpaint and is currently the Community Manager and Content Lead for Ning. When she's not working or attending every conference and meet up she can, she tweets (a lot) at @ThatGirlCrystal and writes about social media, life, and everything in between at http://thatgirlcrystal.com when she has time.

Topic: Managing Big Changes: Lessons from Disaster Preparedness Plans

It's not a matter of if change is coming to a community, but when. Whether it's a platform switch, new management, a pivoting business structure or more, changes happen and Community Managers need to know what to do before, during, and after these Big Changes. Using examples from changes at companies like Ning, Causes, Wetpaint, and more Crystal will guide you through how to make a community plan for Big Changes that keeps your community intact and retains your members. 


SF Online Community MeetUp is the free monthly gathering of online community managers, enthusiasts, and innovators to meet and discuss tools and strategies for building and managing effective communities.

Here are all the ways you can take part in the event! Feel free to participate in any and all of these ways:

Follow the action on Twitter: hashtag: #octribe.

Watch the event live on Our Ustream Channel

Join the San Francisco Online Community MeetUp group on Facebook

Thanks to our generous sponsor, the Iron Cactus, for providing refreshments.



Hope to see you there!


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  • Zachary J. S.

    Here's the video from the meetup: https://www.youtube.com/watch?v=...­

    1 · March 28

  • Qarly C.

    Hi everyone, I wanted to share the notes that I took at last night's meetup. Here's a link to an Evernote!


    Please let me know if you have any corrections or extra info you'd like to see included!

    Thanks to Crystal for presenting and to Susan and everyone else who help make the OCTribe meetup possible. Verdict = Awesome. :D

    3 · March 27

    • Susan T.

      I'll tweet them out.

      March 27

    • Crystal C.

      Those are amazing notes! Thank so much Qarly!

      March 27

  • Trella R.

    Oh man, Qarly your notes rock! Thanks.

    And thanks to Cyrstal for giving a super rad talk. :)

    1 · March 27

    • Qarly C.

      You're welcome! :D I hope they are useful to you!

      1 · March 27

  • Tahd F.

    Very interesting, insightful and affirming.

    March 27

  • Lyndal C.

    Sickness strikes! I'm sorry to have to miss this. Is there a recording I can watch from home?

    1 · March 26

  • Carrie J.

    So excited to see you speak tonight, Crystal!

    1 · March 26

  • Qarly C.

    Looking forward to learning and seeing folks tonight!

    March 26

  • Caroline A.

    Last minute have to switch to watching the Ustream instead. I was looking forward to meeting Crystal again. Still excited for her presentation though!

    March 26

  • Bettina S.

    Really bummed I can't make it! I normally rely on Crystal for my community meetup tweets, so I'm counting on everyone else tomorrow!

    2 · March 25

    • Susan C.

      Don't worry, Bettina, our volunteers will be tweeting Crystal's talk so you won't miss a thing.

      March 26

  • Crystal C.

    Really looking forward to presenting next week. Finalizing my presentation this weekend... any pressing community change questions or concerns you think I should cover?

    March 21

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