March 26, 2014 · 7:00 PM
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Crystal Coleman is a community manager and social media specialist in the San Francisco Bay Area. She got her start in community management with Wetpaint and is currently the Community Manager and Content Lead for Ning. When she's not working or attending every conference and meet up she can, she tweets (a lot) at @ThatGirlCrystal and writes about social media, life, and everything in between at http://thatgirlcrystal.com when she has time.
Topic: Managing Big Changes: Lessons from Disaster Preparedness Plans
It's not a matter of if change is coming to a community, but when. Whether it's a platform switch, new management, a pivoting business structure or more, changes happen and Community Managers need to know what to do before, during, and after these Big Changes. Using examples from changes at companies like Ning, Causes, Wetpaint, and more Crystal will guide you through how to make a community plan for Big Changes that keeps your community intact and retains your members.
SF Online Community MeetUp is the free monthly gathering of online community managers, enthusiasts, and innovators to meet and discuss tools and strategies for building and managing effective communities.
Here are all the ways you can take part in the event! Feel free to participate in any and all of these ways:
Follow the action on Twitter: hashtag: #octribe.
Watch the event live on Our Ustream Channel
Join the San Francisco Online Community MeetUp group on Facebook
Thanks to our generous sponsor, the Iron Cactus, for providing refreshments.
Hope to see you there!