Re: [opensource-62] PDF curse

From: John F.
Sent on: Thursday, May 9, 2013 4:47 PM
The idea is to engender comparison.
Make the columns and rows relevant to each other so you can basically cross off the things that don't work, until you find things that do.  Make it written so you don't forget, and so that all the relevant variables bubble up to the top of your view.

Simple example - Linux clients, linux server?  Windows clients to linux server?

               | Linux Client  | Win client
----------------------------------------------
Linux Server   |      Y        |     -
----------------------------------------------
Windows Server |               |
----------------------------------------------

But the matrix for this problem would probably have different rows and columns so it will be a bit more interesting.
JF



On 05/09/[masked]:37 PM, mowgli wrote:
i used okular not evince.  whats a test matrix?  yes i am baffled by this too!


On Thu, May 9, 2013 at 2:33 PM, John Fields <[address removed]> wrote:
Very odd, as acroread uses Adobe's internal convertor, GIMP uses Ghostscript, and the default viewer (Evince) uses poppler.

3 different engines, with 3 different interfaces, giving you the exact same failure?
So root cause asks what are common elements?
Multiple clients, 1 printer queued through one server...

Time to make a test matrix.
JF


On 05/09/[masked]:01 PM, mowgli wrote:
i've never seen this before.  just started happening suddenly.

server w/ cups is ubuntu lucid.  client is too.  printer is dell 1320c network color laser printer. all was fine until last fri.  nothing changed although both are doing nightly apt-get updates.

when a user on the client prints a PDF file, the print dialog always shows 6x as many pages as the PDF.  then fails to print (probably b/c its too much data for print spooler to handle or exceeds some set limit).  so printing a 10 pg document means print dialog shows 60 pages sent & printer never prints any pages.

however all other formats print fine (odt, ods, images, etc).

have tested w/ random PDFs from net, diff apps (acroread, browser plugin for acroread, okular, gimp) ... all same results.

so its not the PDF files themselves.  its not the apps (i think).  its not the hardware (worked fine 2 weeks ago).  where do i hunt?  have you ever even heard of this?






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