Engineering Your Engineering Team: Building an Organization that You Would Want to Work In
Presentor: Darin Swanson, Senior Director of Engineering at New Relic
Your product is people and you want to build a lasting, scalable product. We will discuss engineering a team to bring out the best and identify that sweet spot where you are working as hard as you can, no harder and no less. We will provide examples from the experiments we are doing at New Relic to build resilience into our teams that is measurable and has direct impact on the bottom line.
New managers don’t instinctively know how to foster a great team that is reliable, effective and enjoying the engineering being tackled. Even senior engineers who have been the anchor of their teams will have much to learn when transitioning to a management role. Learning from our experiments, mistakes and successes while building and fostering our management layer at New Relic, we will walk through examples that will help you be the manager your business and engineers need. We will move beyond the book learning to what is working for us to build resilience into our teams that is measurable and has direct impact on the bottom line.
• Care about people – Make it easy to be satisfied while shipping
• Info flow == your org’s lifeblood
• Reward teamwork – Have team goals, not individual goals
• Incremental delivery: Give regular feedback
• Be Invisible – when a manager is doing a good job, she should be invisible
• Experiment – Try things. Continuously. Measure. Analyze results. Repeat.
• Measure – Building your management dashboard
• Hiring – Who to add? More of the same? Actively seek out diversity? When to add?
• Find your principal team – You can’t do this alone because you don’t know what you’re doing