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Petland Novi Exposed (Brochure)

From: Pam
Sent on: Friday, December 9, 2011 1:15 PM

Meetup Members, 


Below is a “fact sheet” outlining all of our findings surrounding Petland Novi’s business operations. We prepared this for the media and general public. Please review and share with friends and family. 

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There is only one Petland store remaining in Michigan, located at Twelve Oaks Mall in Novi. Petland is the nation’s largest puppy retailer who has been exposed locally by Channel 7 for selling sick dogs and the Humane Society of the United Statesand Animal Planet for working with puppy mills. 

[ Using Large Kennels ]

Petland Novi is selling sick dogs because they come from large commercial breeders and brokers. One supplier, Opal Featherston of Royale Kennel (Whiting KS), has inventory records listing 773 adult dogs during an USDA inspection. This is considered a mega mill.  

[ Many Midwest Breeders ]

Petland Novi has shipped puppies from over 100 different breeders between 2009-2011. Puppies are shipped from the Midwest“puppy mill belt” (OH, KS, MO, AR, MN) .


 [ Primary Brokers & Volume ]

The House of Pets, (Fresno OH) and Patrick Fulton (Alden MN) have been Petland Novi’s primary brokers. House of Pets supplied 68% of the puppies in 2010 - approximately 57 per month.

The House of Pets, Abe Miller (Fresno OH) was Petland Novi’s primary supplier in 2010. The United States Department of Agriculture Animal and Plant Health Inspection Service (USDA APHIS) records show that this kennel housed 133 adult dogs and 110 puppies in June of 2008. With approximately 16 different breeds, the House of Pets provides the wide variety of dogs demanded by pet stores. Inspection reports show this broker was not only working with unlicensed breeders, but that it was also cited for non-compliances to the Animal Welfare Act in the regulated areas of housing, primary enclosures, cleaning, veterinary care, records, compatible grouping, feeding and identification.


[ Shocking Inspection Reports ]

Many of the USDA licensed dog kennels have violations to the Animal Welfare Act noted on their annual USDA inspection reports. Some kennels are not even inspected annually. An inspector may only return if major non-compliances are found. Note, 11 of the 16 suppliers during[masked] have non-compliances including excessive feces, no heat, performing surgeries, unattended bite wounds, excessive body and ear hair matts, low voltage fencing, minimum floor space, cats with backbone and ribs showing, dirty dogs, lack of bedding and shade, accumulated grime and lack of veterinary care.



[ Humane Society of the United States Investigations ]

MAM Kennel was filmed as part of HSUS’s initial investigation. The store received puppies directly from Mike & Melanie Moore/MAM Kennel in 2009 and 2011, a puppy mill that has had numerous Animal Welfare Act violations.

QD Kennel was selling over 5,000 puppies a year. In 2009, Petland Novi received shipments from a large-scale commercial puppy broker in Missouri that ships puppies all over the United States. QD Kennel reportedly grosses over $1,000,000 in sales.


[ Over 50 Sick dogs Reported ]

Many complaints have been reported to, the MDA, Local Animal Control, Puppy Mill Awareness of Southeast Michigan and the Better Business Bureau with problems noted.  Some illnesses, such as Coccidia and Guardia, can be passed to humans. Luxating Patella issue is almost always seen in poor breeding, especially in toy breeds.

[ The Reports ] revealed the following problems noted by customers who had purchased puppies from Petland Novi. Many of these items noted are contagious to humans. et Shop Puppies Report


o       Allergies

o       Severe vomiting and diarrhea

o       Bloody Diarrhea

o       Bowed Legs

o       Breathing problems

o       Cataracts

o       Coccidia

o       Congenital Megaesophagus

o       Crystals in urine

o       Cysts

o       Demodectic Mange

o       Diarrhea

o       Brain Tumor – Died at age 5.

o       Ear infections due to allergies.

o       Ear Mites

o       Giardia

o       Heart Murmur

o       Hermivertebrae

o       Intestinal Parasites

o       Kennel Cough

o       Kidney failure

o       Luxating Patella

o       Misaligned teeth

o       Probable Tracheal collapse

o       Regurgitation

o       Runny nose

o       Seizures

o       Severe underbite.

o       Sneezing

o       Stomach problems

o       Tooth resorption.

o       Treated for URI while in pet store

o       Underweight

o       Upper respiratory illness

o       URI

o       UTI



[ MDA Investigations ]

In 2011, the Michigan Department of Agriculture launched two investigations into their inter-state health certificates:  imports without proper vaccinations and missing certificates.

[ Channel 7 Investigations ]

Protests at Twelve Oaks Mall began after Channel 7 exposed this store in October 2009 for selling a sick puppy. Heather Catallo, an Investigative Reporter, completed a second investigation in November 2009 after another sick dog allegation was discovered.

[ On-going Campaigns ]

As of November 2011, approximately 60 protests have been held at Twelve Oaks Mall demanding the public boycott Petland.  The pressure has been on all the Petland stores across the county. Beginning in March 2009, Bora Kim from Channel 4, covered the Class Action Lawsuit with ties to the Peltand Westland store. Animal Planet exposed the chain in May of 2010 after the Humane Society of the United States (HSUS) completed a 8-month investigation.

In 2011, protests at Petland Novi, were featured in a short film called “Holding out for Buster”.

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