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Know thy User: The Missing Element in SharePoint Solutions

You want the most out of your investment in SharePoint – a highly adopted, effective and easy-to-use solution. Achieving these objectives requires more than technical skills and knowledge of the inner-workings of SharePoint features – it requires a user-centric approach. This session offers an overview of User Centered Design (UCD) concepts, the benefits of knowing your users and how User Centered Design methods such as interviews, personas, card-sorting, prototyping, and usability testing can be integrated into your current process in a cost-effective way to keep the user at the center of the design process.
Marcy Kellar is a User Experience Architect with proven experience in leading, planning, managing and executing solutions and user interaction working across user centered design, user research, information architecture, interaction design, web content strategy, and usability testing for intranets, websites, web apps and mobile apps.
Marcy is co-author of Beginning SharePoint Designer 2010 (Wrox, October 2010) and former professor at the Art Institute teaching user centered design courses, “Intro to User Centered Design” and “Usability Testing.” She is author of and active in the SharePoint Community speaking frequently on User Experience and Design topics. Follow her on twitter at

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  • Greg C.

    Great presentation. I should have brought my PM and BAs!

    May 8, 2013

  • Dennis D.

    The presentation was spot on, preaching the good word of user-centric design. The stories sharing personal experiences was valuable. Heavily focused on UCD, my only critique is that I wish it delivered more details specific to SharePoint.

    May 8, 2013

  • Bona S.

    Hi, I'm new to Chicago area. Is anyone going to attend the event, driving from the south side near Steger?

    May 6, 2013

  • Frank A.

    I'm sorry I can't make it. I'll try to make the next meeting.

    May 6, 2013

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