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The Human Experience of Change

As IT specialists, we constantly help our business colleagues navigate the ups and downs of changes in their systems and processes. The most effective agents of change also know how to guide themselves and others through the "human experience of change."

When change shows up in their lives, people experience a whirlwind of responses: excitement and alarm, curiosity and anxiety, determination and apathy, and more. We have a name for this confusing yet unavoidable state: chaos. Emotional or psychological chaos. How do you cope with this confusing and disruptive state? How do you relate to others who are experiencing chaos of their own? How could you work more effectively in the presence of chaos to guide people through difficult changes?

In this session you will:

Analyze how your own experiences of change match a simple model of the change process.

Distinguish how the CHAOS phase of change shows up for you.

Identify how you tend to cope with the experience of CHAOS brought about by change.

Develop new possibilities for helping yourself and others to navigate change effectively

About Stuart Scott:

After 20-some years in the software business, I tend to look at software development in terms of human interactions. After all, most of the effort that goes into creating, selling, and using software consists of people working with people to serve people. And most of the challenges we face with software have to do with working together, making mistakes together, and learning together. I don't have a good name for the way I contribute to
software projects. I keep finding new ways to help people learn together how to work together in ways that amplify their effectiveness - and their enjoyment of the work!


Meeting is free to current TISQA members. Non-members is $5 (first meeting is always free for non-members).

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  • Cheryl K.

    Please be kind enough to double check your RSVP & update it if your plans have changed. That will free up your spot for someone else.

    November 18, 2013

  • Sam E.

    Change is constant and unstoppable!!!
    Adapting to change and embracing change are the real expectation from employees in all organization.
    Very good topic to discuss

    November 2, 2013

21 went

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