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Job opportunity for Spanish Speakers!

From: Jennifer
Sent on: Thursday, September 6, 2012 1:43 PM

Hola Amigos!  I thought this would be a good venue to share an opportunity I have at my company.   I am looking to hire 1-2 fluent Spanish speakers asap!  Please email me at my work email if you are interested in interviewing ([address removed]).

Company: Trubridge

Location: North Canton, OH

Job title:  Spanish speaking Customer service/Sales representative

Job Description: (see below)

Pay: $8hourly + bonus (average bonus is $[masked] per week, those who are great at the job make much more)

Schedule:  10am-6pm Monday-Friday with Overtime required between now and the end of the year (it's our busy season)

 

Job summary

The position of Customer Service Representative is a customer service position making outbound and receiving inbound telephone calls in order to educate and generate interest to potential clients a variety of insurance products based on campaign assignment.

 Position Requirements

 

  • High School diploma or equivalent.
  • Must have at least two years experience of telemarketing, customer service and/or sales experience.
  • Ability to communicate effectively with all levels of associates, possessing strong customer service skills and identification of customer needs.
  • Must be able to type at 25 wpm.
  •    Must be coachable, detail oriented, able to multitask and work independently.
  • Must be a team player.

 

 

Position Responsibilities

  • Work from a computer-based dialer phone system receiving inbound calls, contacting responder prospects (outbound calls), and/or performing surveys.
  • Screen out clients who are not eligible to benefit from products and services provided.
  • Create interest and willingness in the client to request to be transferred to or schedule an appointment with a licensed agent who can better assist them.
  • Understand provided compliance guidelines involved in working with government regulated products and work within these guidelines.

(To put it in a nutshell, we call seniors who are on Medicare and set appointments for them to speak with a licensed agent about their insurance needs.   The current companies we promote are Humana and Care Improvement Plus- this is NOT cold calling). 

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