XML SIG NY Seminar: Global Information Access, Local Information Management: The Story of IRS Tax Map

From: Nikita
Sent on: Sunday, February 28, 2010 4:26 PM

[Please accept our apologies if you received multiple copies of this invitation]
 
We are pleased to invite you to the next XML SIG New York meeting on March 8th in Midtown Manhattan.
This event is sponsored by Morgan Stanley, and is free of charge.
 
Michel Biezunski and Steve Newcomb, creaters of Topic Maps and pioneers of XML-based Knowledge Management will share their experience applying Topic Map concepts to design and implementation of Tax Map in IRS.

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Abstract:
 
Like other large enterprises, the IRS consists of diverse and evolving local cultures, and there is need for globally integrating the information they produce. Tax Map is an application that IRS is using to help their call center employees better answer questions from taxpayers, and to provide the general public with topic-oriented access to IRS's diverse information products.

Tax Map's ease of use is due to its internal sophistication. Tax Map imposes no constraints on existing local production processes, and it contains auditing tools featuring a graph navigation system helping maintainers ensure high product quality.

IRS Tax Map is based on the ISO 13250 Topic Maps standard, which establishes a rhetoric for sharing and integrating information about shared subjects of conversation that may be discussed in diverse ways. other large enterprises, the IRS consists of diverse and evolving local cultures, and there is need for globally integrating the information they produce.
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For more details and to register please visit http://cogx.com/?si=urn:cogx:resource:xmlsig2010-tm
 
Hope to see you at the meeting,
 
--Nikita

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