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Planes, Trains and Pipelines - Tales from Community Manager Trenches

Third Tuesday Calgary is proud to host a discussion panel with three of Calgary's best community managers in honour of Community Manager Appreciation Day (#CMAD). #CMAD takes place annually every fourth Monday in January as a way to recognize and celebrate the efforts of community managers around the world using social media to improve customer experiences. In advance of 2013's #CMAD, come hear about the ups and downs, compliments and complaints, and the lengths these individuals have gone to - all in the name of providing the best online customer service and engagement.

Our Panel Speakers:

Darren Hailes is the Emerging Media Coordinator at WestJet.  He is responsible for sharing WestJet culture with the airline’s online guests. Darren has worked in travel and tourism for more than 14 years. An avid traveller, Darren has lived in Canada, Australia and Europe and has toured Asia and Africa

Kelly Ferrier is Editor/Community Manager at Calgary digital marketing agency, Communicatto. With a writing background that spans the journalism, legal, non-profit and new media industries, she excels at finding, and then telling, stories on any topic. Her four years as a digital media writer and SEO copywriter, and three years in the newspaper industry, are rounded out with an educational background that includes an English degree and a graduate certificate in journalism.

Allyson Simpson, a native Calgarian, is a marketing and communications professional in the oil and gas industry working for Enbridge. She has a passion for connecting with others, and thrives on giving back to her community. Allyson has worked as a community manager with companies from a range of sectors in the industry; maintaining guidelines, facilitating community discussion, and building brand advocates.

Arrive early, there will be complimentary appetizers courtesy of our sponsor Communicatto.

Join or login to comment.

  • A former member
    A former member

    I really enjoyed hearing the discussion and meeting other members of this group.

    January 23, 2013

  • Alex W.

    I enjoyed hearing of the 3 panelists' experiences in particular how they got to be where they are & doing what they do. It was also interesting to have community managers from 3 very different industries and compare their experiences.

    January 23, 2013

  • Kevin O.

    Although, I am not a Community manager, I did enjoy hearing the perspectives. Great job.

    January 22, 2013

  • Cory C.

    Alas I have just had a work event dropped on me tonight and have to give up my RSVP. Hopefully see y'all next month.

    January 22, 2013

  • Margaret B.

    I cancelled my plus one by mistake (was trying to add someone else but realized you can't - but my plus one disappeared...)....just two seconds ago. Please fix for me....Thanks Margaret (Sent email to Tony but didn't hear back.... HELP!! Thanks...M

    January 22, 2013

    • Tony J.

      Hi Margaret, feel free to bring your plus one with you. My apologies with the email I must have missed it with all the confirmation emails I have been receiving lately.

      January 22, 2013

    • Margaret B.

      LOL Thanks so much much Tony!! See you soon!! Margaret

      January 22, 2013

  • Zoey D.

    Looking forward to this tonight! You've suggested arriving early for appies. Is early 5:30 on the dot or before? Thanks!

    1 · January 22, 2013

    • Doug L.

      5:30 is great, see you then!

      January 22, 2013

Our Sponsors

  • Rogers Communications

    Rogers provides the wired and wireless connections we depend on

  • Cision Canada

    Cision helps communicators reach their audiences.

  • Linux

    Goodies and per-release product testing.

  • EOnline

    Offering $25 per meeting and currently looking for interns.

  • SourceForge

    Discounts on Premium accounts with file sharing and extra 10% off merch.

  • Busted Celebrity

    Looking for sm gurus & quality writers. Donating $50 per meeting.

  • FamousFix

    Donating $25 per meeting. Looking for editors in celebrity reporting.

  • Law Firm

    Offering discounts on software design licensing and copyright services.

  • Slippery Fingers Band

    Free entry for members to any venue where the band is performing live.

  • Code Cademy

    Offering tutorials for proven social media marketing development.

  • Celeb Media Group

    Celebrity news blog offering $50 per meeting.

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