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The Ottawa Senators and Their Fans Beyond the Strike

Isabelle Perrault-Lachapelle is the Ottawa Senators’ director of marketing with responsibility for digital and social media. She will speak at March Third Tuesday Ottawa #3TYOW and will share with us how the club used social media to stay in touch with the fans to keep them engaged throughout the recent NHL lockout.

Now, already at the half-way mark of the official season, the Sens are focused on connecting the fans with the players, especially the young guns. As an organization however, the strategy goes well beyond marketing. It touches all departments from communications, customer support, in-game entertainment to sales. Isabelle will share her experience in leading the social presence for one of the most recognizable brands in the city as well as the many hits and misses along the way!


5:30 Doors open, meet new and old friends

6:10 Presentation, followed by Q&A session

6:45 Community mixer

About Isabelle

As the Director of Marketing for the Ottawa Senators, Isabelle Perrault-Lachapelle develops strategies for casual ticket revenue growth, leads the development of the club’s integrated season launch plan and the annual season-seat owner renewal plan and oversees Senators Sports and Entertainment’s extensive market research strategy. Isabelle has in-depth knowledge of digital marketing in particular, specializing in this area for 8 years prior to joining the Ottawa Senators. As such, Isabelle leads Senators Sports and Entertainment's digital strategies, including e-mail marketing, PURLs, social media, database management, mobile and online marketing.

About the Ottawa Senators

The Ottawa Senators are Ottawa’s NHL hockey team. The Senators play their home games at the 19,153 seat (20,500 capacity) Scotiabank Place. Founded and established by Ottawa real estate developer Bruce Firestone. The current team owner is Eugene Melnyk, and in 2012, the club was valued by Forbes Magazine at $220 million. The team has had success, qualifying for the Stanley Cup playoffs in 12 of the past fourteen seasons, four division titles, the Presidents' Trophy in 2003 and appeared in the 2007 Stanley Cup Finals. The success has been reflected in attendance. The club has averages over 18,000 fans per game.

Thank you to our sponsors

Third Tuesday is supported by great sponsors - Cision Canada and Rogers Communications - who believe in our community and help us to bring speakers not just to Ottawa but to Toronto, Calgary and Vancouver as well. Without the sponsors we couldn't make Third Tuesday a truly Canadian affair. So, thank you to the sponsors of the Third Tuesday[masked] season: Cision Canada and Rogers Communications.

We want students to be able to attend

Third Tuesday is a great opportunity to hear about the latest developments in social media and to network with business and thought leaders. And we don't want students to miss out on this opportunity. So, if you are a student and would like to attend, don't let the admission fee stop you. Simply present your student ID card at the time you sign into Third Tuesday and we'll refund your admission fee, courtesy of Thornley Fallis.

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  • Darcy

    When I add a guest it doesn't ask me to pay. Shall I just pay that at the door?

    March 13, 2013

    • Darcy

      okay, I had another friend show interest so I did a 2+ on my rsvp. The system charged me 20 bucks. So I've paid 40 so far.

      March 13, 2013

    • Darcy

      Everything worked out. Thanks. But just so your aware. I registered myself (paying the 20.00). But when I later added another person it didn't give me a chance to pay. I had to change it to +2 before it charged me.

      March 15, 2013

  • Darcy


    March 14, 2013

  • Darcy

    Great meetup. I took a few pictures which I'll share on my Web site today or tomorrow.

    March 14, 2013

  • Sherrilynne

    Isabelle has very kindly shared her slide deck with us.

    1 · March 14, 2013

  • Sherrilynne

    Thanks to everyone who came out last night. It was my first time hosting a Third Tuesday in Canada and you all made me feel welcome. Special thanks to Isabelle for coming along and being so generous with her time, ideas and experiences. Thanks also to our awesome sponsors, Rogers and Cision who make Third Tuesday events possible.

    1 · March 14, 2013

  • Gurprasad G.

    I can't make it! Came down with a miserable cold...hope to make it to the next event.

    March 13, 2013

  • Nigel K

    Looking Forward To Connecting With You...

    March 11, 2013

Your organizer's refund policy for The Ottawa Senators and Their Fans Beyond the Strike

Refunds are not offered for this Meetup.

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