October 23, 2009 7:30 AM - 74 attended

Katie Paine removes the mystery from measurement and ROI

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Katie Paine earned her reputation as one of the foremost experts in public relations measurement. So, when social media emerged, it was a natural step for Katie to begin to explore the best ways to measure social media. And she has emerged as a sought after speaker on how to measure the right things in the right way.

Katie will be sharing her expertise at the next Third Tuesday Ottawa #TTO.

"Social media measurement doesn’t require new standards or new methods, just a new mindset," says Katie. "How the best measurement tools today are some of the oldest. Relationship surveys, content analysis, correlations and statistical analysis have all been around for decades, and we really don’ t need much more than those."

"What we do need is a new way of looking at measurement – from a functional perspective, not a tactical perspective. It’s not about measuring what you do – those individual campaigns, or tactics, or gimmicks you happen to be using. But rather about measuring why you exist. What’ is your function within the organization, and how are you contributing to the success of your organizations objectives."

"Each communicator must face the fundamental fork in the road. Are you doing social media for sales? For reputation? For cost avoidance? For crisis management? Once you’ve decided the reason, then measurement becomes quite simple."


We'll also have a bonus at this month's Third Tuesday: a demo of Google Wave. A lot of us have heard about Google Wave, but relatively few of us have had a chance to use it yet. Come and see what all the fuss is about.

One other thing is special about this month's Third Tuesday Ottawa: the time. We'll be holding the event at 7:30 AM on October 23. We've been able to book Katie on her return from speaking at the MeshMarketing conference in Toronto on October 22. And a Friday evening event just didn't seem like it would work. So, for this one time only, we're making Third Tuesday Ottawa a Social Media Breakfast (Hat tip to @bryanperson and the SMB Ottawa organizers, @simonchen, @ryanAnderson and @roblane).

A word about the admission fee

We've booked the entire upstairs of the Clocktower for this event. And the good folks of the Clocktower have been nice enough to lay on a breakfast buffet for us. So, the $12 admission fee to this month's event will pay for your breakfast. Bring your curiosity and your appetite.

Thank you to our sponsors

Of course, we wouldn't be able to book a great speaker like Katie Paine to come to Ottawa without the support of our sponsors: CNW Group, Molson Coors Canada, Rogers Communications, Radian6, and Fairmont Hotels and Resorts. You make it possible to bring smart speakers together with Third Tuesday participants across Canada.

  • Joe Troxler
    Joe Troxler

    Are the traditional tools used to measure traditional media/PR success also used to measure social media success as well?

    Posted October 15, 2009 at 9:44 AM
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74 attended

RSVPs closed

4.50 4.5027 (27 ratings)
  • Event Host
    Joseph Thornley
    Organizer
  • Melanie Bechard
    Katie Paine was a great speaker and is obviously very knowledgable. However, the place was overcrowded and I was left with a seat where I could not see the PowerPoint presentation. Not a terrible loss, as I was told they were full of charts and graphs with very small print, but frustrating nonetheless.
  • Nick Desbarats
    Good presentation. Good breakfast. No complaints.
  • Inga Petri
    Katie Paine was well worth getting up early. Thanks for bringing her to Ottawa. But the Google Waves demo wasn't worth it at this early stage of development.
  • Byron
    Enjoyed the speaker. The question of metrics is something that I'm very interested in.
  • Treena Grevatt
    Excellent speakers, topic was engaging and breakfast was good (liked the sausage). Now have lots of reading to do to explore the topic more.
  • Greg Hollander
    I found that the content of the Meet Up was fabulous and very useful; however, I think due to the size of th turn out the organizers should have used the pub's AV set up, unless they already tried and couldn't. It was quite difficult to see the deck and so having it on the many monitors around the pub would have helped quite a few people follow. Otherwise it was great. Thanks!
  • Michael Gaines
    A good presentation, well delivered. Relevant questions and insightful answers.
  • Francis Moran
    The best speakers are those whose subject-matter authority and experience are matched by an articulate, opinionated, open and well-supported sharing of that authority. Katie Paine scores on all points, and it was of huge value having her here in Ottawa to do so.
  • Chris Hume
    The presentation was very timely and relevant. We were reminded that the traditional ways of measuring the impact of a program still do apply: ask about awareness of your program at the beginning; do something; measure afterwards! And another key thought that has been on my mind was also reinforced - FOCUS. Assess what social media tools the market is using and determine which tool to focus on for your purposes. A great added bonus was the demo on Google Wave.
  • Arianne Mulaire
    Great meetup! Very pertinent topic to todays big hype that is Social media.
  • jpierosara
    My first TTO event. I found Katie's presentation very useful and relevant to non-profit orgs. Well organized and the breakfast was great too.
  • Richard Akerman
    Very good presenter, expert in her topic.
  • Laura Wesley
    This was one of the best TTO/Social Media Breakie event I've been to all year. It was very relevant for my work and the speaker presented enough detail to make it insightful.
  • Yvette Diepenbrock
    Excellent presentation, good food, great venue.
  • Joe Troxler
    Excellent choice as a presenter - very knowledgeable, engaging, passionate.
  • Sherrilynne
    I'm going to buy her book.
  • Cori Porter
    Katie continues amazes me with the amount of information she can absorb and make sense of. Her perspecitives offer us new ways of analyzing the impact of messages. I especially liked her views on correlating audience sentiment to engagement (aka $ in many cases). Best line of the day "Computers Count, People Measure". Thank you for bringing Katie to our neighbourhood.

Your organizer's refund policy for Katie Paine removes the mystery from measurement and ROI

Refunds offered if:

  • the Meetup is cancelled
  • the Meetup is rescheduled

Payments you make go to the organizer, not to Meetup. You must make refund requests to the organizer.

CNW Group

CNW has supported Third Tuesday since season one.

Rogers Communications

Rogers provides the wired and wireless connections we depend on.

Fairmont Hotels & Resorts

Our speakers stay at Fairmont Hotels (lucky them!)

Radian6

Radian6 provides the tools we need to monitor and measure social media

Canadian Internet Registration Authority

CIRA is responsible for .ca, Canada's domain.

Cision Canada

Cision helps communicators reach their audiences.

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