March 24, 2009 6:00 PM - 200 attended

How the Globe and Mail is using social media to connect with its readers

This location is shown only to members

Mainstream media is rapidly being undercut as audiences move to online social media and advertisers realize that what worked yesterday may not be working today.

So what's a newspaper guy going to do? Stick his head in the sand and hope that the user trends don't make him a casualty before retirement?

If you're Mathew Ingram, you're taking a different path. You're embracing the new online social media tools and exploiting your incumbent advantages of authority and reach to try to build a new relationship with your audience in the new medium. And you're helping (pushing) your employer, Canada's newspaper of record, the Globe and Mail, to embrace new media and explore their potential.

And if you're Mathew Ingram, you're going to share your knowledge, experience and vision with Third Tuesday.

The Globe recently appointed Mathew as their "communities manager." He is well qualified for this position, having established himself as one of Canada's most respected and widely followed technology bloggers and reporters.

Since he took over as community manager, the Globe has engaged in high profile social media experiments - most notably using CoverItLive for live coverage of a subway shooting in Toronto, the Canadian budget and the visit to Ottawa of President Obama; the establishment of a public policy Wiki; and encouraging other Globe reporters to make it personal by using Twitter.

Mathew will talk about these experiments and where he sees things going next.

----------------------------------

Thanks to our national sponsor, CNW Group, this Third Tuesday will again be free to the community. CNW Group covers the cost of our sound system, which is our biggest single cost. So, thanks to CNW for supporting Canada's social media community.

  • Sacha Chua
    Sacha Chua

    Oh, boo! I signed up for the first one, but didn't realize that I needed to reconfirm for the moved event. Grr.

    Also, Meetup waiting lists are no fun.

    Posted March 23, 2009 at 1:19 PM
  • Lee Dale
    Lee Dale

    Sorry to be missing this, but I'll be in San Francisco.

    Posted March 23, 2009 at 4:41 PM
  • Mathew Ingram
    Mathew Ingram

    Thanks a lot, Lee -- you really know how to hurt a guy :-)

    Posted March 24, 2009 at 3:35 PM
  • renee warren
    renee warren

    It was a great inside scoop to the thoughts and tech adoption of an otherwise adapting industry. Newspapers will forever be around, but in different formats. Props to the Globe for jumping on board this fairly new and unstable social media bandwagon. Great discussion Mathew. I hope there is more to come.

    Posted March 24, 2009 at 9:30 PM
  • Mathew Ingram
    Mathew Ingram

    Thanks, Renee. And thanks to everyone who came -- even those who said my presentation deck was dull, which it is :-)

    Posted March 24, 2009 at 11:25 PM
  • Kate Robinson
    Kate Robinson

    Really enjoyable session with a lot of useful information, great speaker, great venue - it was beautiful, though more chairs may have been useful!

    Posted March 25, 2009 at 9:36 AM
  • You must be a member to post a comment. Join or login.

200 attended

RSVPs closed

4.50 4.5056 (56 ratings)
  • Event Host
    Joseph Thornley
    Organizer
    Mathew Ingram offered thoughtful, candid insight into how the Globe and Mail is experimenting with social media and how this points the way to the future of newspapers
  • Devon Burke
    I generally really like hearing Matthew Ingram speak, but this time I couldn't actually hear him. The acoustics of the venue were not quite loud enough. The talk sparked my interest but did not offer enough tips that I can apply to a business context. Perhaps integration of more applicable social media tools would be more helpful.
  • Gabriella Ip
    Great venue!
  • Maria Koukopoulos
    Mathew Ingram is a great spokesperson for the Globe and Mail on social media. He is very passionate about getting the word out about how they are reaching out to their readers with social media. And, he is just as excited about getting more and more journalists at the Globe to see the value in using social media tools to engage with readers.
  • Marie-Lauren Gregoire
    It was amazing. Great speaker, good opportunity for questions and answers. It was very informative and interactive. Loved the actual social media part, very intuitive. Also, lots of time for socializing. The Berkely was a great venue also.
  • Roger Cullman
    I find it ironic how the organizers only used Meetup to get the word out about a talk supposedly about social media, when most people are on Facebook, not Meetup.
  • Bill Smith
    From the point of view of a fan of the Globe and Mail and PR practitioner, thought the presentation by Matthew Ingram was very informative. The G&M is smart to experiment with different social media applications to better tell the stories their readers want to read. Second point Ingram made was the attempt through Wikis and live blogging to involve the reader on the news story in a real time basis, it works on a case by case basis. Finally there is no real cure for the troll comments on the the G&M website other than active moderation.
  • Guy Skipworth
    Ver good speaker Interesting crowd screen should have been bigger sound was a bit weak
  • Mark van tol
    Lots of space, and though it was great to see live tweets on the screen - something I think we should do more often.
  • Kate Robinson
    I was really interested to learn about the ways they are using social media and what has worked or hasn't worked for them. Being able to see examples up on the screen was really helpful too, I actually wasn't aware of the public policy wiki prior to this meetup so it was nice to learn about that as I will definitely check it out now!
  • Brian Rosevear
    Loved the casual, but well organized setting. Really appreciated the concise, time-sensitive nature of Matthew's talk and ample time for questions and answers following. Appreciated Ingram's candid and direct manner with info and responses. Was good to see the twitter feeds on the screen, but they were hard to see unless you were in the front row. Would have been nice to have more seating, but appreciate the challenge. LOVE that it's free, and appreciate CNW's contribution. (Thanks CNW, Joseph T, and Matthew I.)
  • Marla Mac
    Fantastic! Very eye-opening.
  • Liz Mozel
    Great speaker! Really enjoyed the live Twitter feed.
  • reuben segelbaum
    I think the G&M realizes that the avenue of social networking is new, but is gaining adoption quickly and is open to trying different things to determine what works best for them. Knowing that a theme in the comments was the overall usage of the public of the mediums, it sounds like the management are becoming more aware of the needs that they are servicing, and are engaging their more keen readers. I suppose a question would be how is the paper engaging the less news, more fluff readers of the paper?
  • Kimberly Lyn
    Matthew provided some good, well thought out answers to questions put forth by the audience members. It was nice to see a big turn out for this session of Third Tuesday, you can definitely see the meetup is growing in popularity. There's always a good crowd at these events and the topics are well picked by organizers. My only concern is the meetup may lose its laid back and intimate appeal as the crowds and the venue grow in size.
  • Tiffany Strobel
    It would have been great to have more seating. Really cool venue though!
  • Shannon Morton
    I am always interested to hear about what the Globe is doing to connect with readers! I think it's interesting to hear about their use of social media tools and what the feedback is like. I still think measurement is an issue and that no one has fully addressed this yet - I imagine Mathew will develop stronger, more accurate responses to these types of questions as time goes on. He did a great job fielding the questions from the audience, regardless.
  • Susan Ward
    Facing a changing environment, watch and respond to how users want to receive their news and what news they really want. Great, straight forward, interesting, informative, thought provoking presentation.
  • Bernard Hellen
    Very informative. GREAT venue and lot of fantastic people made this a fun event.
  • Brian Sharwood
    One of the best ones in a while. It didn't feel like an Edelmann PR fest, but an interesting discussion about social media.
  • Meg Langley Grainger
    Good insights, interesting questions and discussion, great venue
  • Sue
    Interesting and well presented - great Q&A
  • Rick Weiss
    It's interesting to see that the Globe and Mail is accepting a certain risk and opening it's "virtual" doors to readers.
  • Amanda Laird
    This was one of the best social media sessions I've attended in a long while. Finally someone who goes beyond "this is what social media is" and delves into the world of "this is how social media is working for us, this is how it isn't." Mathew was a great speaker, lots of great questions from the audience, and a great venue to top it all off.
  • Meghan Reddick
    Great concept, my first time coming out. Good speaker, very interesting. However, presentation deck a bit dull. However, there were just not enough seats (only 20 for 150?) so my feet were sore by the time it was over. Actually, it would have been good if we had name tags or something to make it more social. Hard to tell who anyone was offline. Or there twitter name at least? But overall, great idea!!
  • Andrew Crighton
    Incredible that the interest should necessitate the larger space... loud plaudits to you for making it all happen. I'm not sure that Mathew is really a large space speaker, though. All in all, a good (not great) presentation... and a valuable experience, but this kind of meetup lacks some of the intimacy that is present in others I have attended. I was not much motivated to stay for the socializing afterwards.
  • Eden Spodek
    I thoroughly enjoyed this session and the Q&A that followed even though I saw Mathew Ingram present at PodCamp Toronto.
  • Vanda Wall
    It was interesting to hear how the Globe is using web 2.0 and how it's worked, and that they've faced some of the same internal fear about it as a lot of other organizations.
  • mmmarce
    The screen was waaaay too small. And why no chairs? The space was awesome, however.
  • Nick Farnell
    really interesting session... more chairs next time!
  • Shelly Datseris
    Speaker was very candid and informative. Found his insights very valuable and comforting!
  • Lizanor
    I really enjoyed it. Thank you.

CNW Group

CNW has supported Third Tuesday since season one.

Rogers Communications

Rogers provides the wired and wireless connections we depend on.

Fairmont Hotels & Resorts

Our speakers stay at Fairmont Hotels (lucky them!)

Radian6

Radian6 provides the tools we need to monitor and measure social media

Canadian Internet Registration Authority

CIRA is responsible for .ca, Canada's domain.

Cision Canada

Cision helps communicators reach audiences.

Other nearby
Meetups
Why these groups?
x

The Meetup Groups shown here are topically similar to Third Tuesday Toronto.

Groups are more likely to be displayed here if they:

  • have a Meetup scheduled
  • have a high rating
  • have a group photo
  • are "public" and not "private"
  • have shown they are likely to stick around (older than 30 days)
Find more Meetup Groups
near Toronto

Log in

  • Not registered with us yet?
or

Log in to Meetup with your Facebook account.

Log in using Facebook

Sign up

or

Join this Meetup Group even quicker with your Facebook account.

Sign up using Facebook
By clicking the "Sign up using Facebook" or "Sign up" buttons above, you agree to Meetup's Terms of Service