LondonUnited Kingdom EC4R 2YA
January 3, 2011
It has got be 'Don't Make Me Think'. I realize much has changed in the world since this book was published some 8 or 9 years ago but it is still a classic and the first thing I tell people to read if they are interested in usability.
I work inhouse for a large business process outsourcing company that deals with financial services.
"Don't make me think" - Steve Krug
I have been involved in developing websites in all sorts of ways over the last ten years. I've been involved in IA work, online marketing, online strategy and project management.