Undercover User Experience Design - Cennydd Bowles and James Box

Undercover User Experience Design is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to fit research, generating ideas, prototyping and testing into their daily workflow, and how to design good user experiences under the all-too-common constraints of time, budget and culture.

This was the 'cheer-tatorship' winner from the March meetup. It's a guide to bringing a more user centered approach to your work regardless of the buy-in from other parts of the organization, or the budget you have to work with. It's been on my personal list for a long time, so I'm really looking forward to reading and discussing it with everyone.

Please come ready to discuss the book. This isn't a presentation, but rather a discussion about the book and how we can use it to improve our work as UX Designers (or whatever you call yourself). We're going to limit the number of spots available, so only take a spot if you intend on reading the book and attending the event.

All levels of experience in the industry are welcome. This will be a pretty informal conversation, so it's great to have people who's interests and experience is varied.

 

You can get the physical book from Chapters or grab the ebook straight from Peachpit.

 

See you there.

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  • A former member
    A former member

    Great book and great discussion. It really helps me to improve my work and see further. It helps me to understand the environment, keep studying, investigating, researching and above everything improve the communication of what a UX designer does. Thanks!

    May 9, 2012

  • Candy Y.

    Great meetup. Thanks a lot for the valuable experience sharing!

    May 9, 2012

  • Stuart C.

    I will always be happy to discuss service design. Slight tangent, but I'm hoping that other group is really a service design group, not just design thinking. Otherwise we'll have to form another breakaway faction. :)

    May 9, 2012

  • A former member
    A former member

    I'm up for adding This is Service Design as an option! Seems like a really good book with a re-emerging philosophy... I like the philosophy as from my understand is about deconstructing the touch points between the user's needs and business needs and ensures each step has overlap.

    May 9, 2012

  • sharon t.

    Thank you so much for those links, Dave :) And thank you to Stuart Congdon for introducing the Service Design Thinking book. It doesn't look like this book will make it on the UX Book reading list -- so maybe when you get it, those of us who are interested can meet separately to discuss it.

    May 9, 2012

  • Stuart C.

    An excellent discussion was had. Great talking to such a superb group who is passionate about UX.

    May 9, 2012

  • A former member
    A former member

    Sharon: here's the links about Service Design/Customer Journey Maps that we spoke about. http://boxesandarrows.com/view/alignment-diagrams http://experiencinginformation.wordpress.com/2010/05/10/customer-journey-mapping-resources-on-the-web/ http://boxesandarrows.com/view/alignment-diagrams http://blogs.hbr.org/cs/2010/11/using_customer_journey_maps_to.html The Service Design book you showed me looks fantastic. I'll be picking it up for sure.

    May 9, 2012

  • Krispian

    Great meetup, guys. Can't wait for the next one!

    May 8, 2012

  • A former member
    A former member

    Great meetup! The Agile UX speaker mentioned was Paul Hibbitts.

    May 8, 2012

  • Kerry M.

    Unfortunately, am sick today and won't be able to make it

    May 8, 2012

  • Candy Y.

    hi, guys
    I found the eletronic version of the book on Slideshare. Email me at [masked] if you can't find it. I will send it to you. Looking forward to seeing you next time!
    Best,
    Candy

    April 10, 2012

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