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Sr. Apps Support Analyst - Income Systems - FS - Boston, MA - Up to $100K DOE

From: Gary W.
Sent on: Thursday, January 12, 2012 2:45 PM
Please feel free to refer this position to your associates – Referrals

Position Title – WRCOESASA012012

Sr. Apps Support Analyst – Income Systems - FS - Boston, MA – Up to $100K

Up to $100K Base DOE + Bonus + Comprehensive Benefits Package

Local Candidates Only – No Sponsorship


Smaller, public, specialty investment firm with close to $200 billion in
assets under management – Great Company – Lots of Upside – Excellent
Compensation Package – Bonus

Position Summary:

The Income Systems team is responsible for the all technology that supports
fixed income portfolio management and risk management.  This includes the
project management and support for all in-house developed systems and third
party applications, with high standards of security and reliability.

Primary Responsibilities:

1.       Provide front-line functional and technical application support for
Income portfolio management and trading systems
2.       Have detailed knowledge of all business flows, the application
architecture and the hardware configuration for supported applications
3.       Respond to user inquiries, investigate and resolve system issues or
performance problems, escalate when necessary
4.       Log and track all user related issues, defects, enhancements and
work requests
5.       Debug, fix and resume batch processing or scheduling problems
6.       Manage system configuration
7.       Manage user setup and permissioning
8.       Light programming/scriptin­g
9.       Maintain business continuity / disaster recovery regimens and
oversee annual testing
10.    Application release management
11.    Modification and enhancement of daily jobs / processes
12.    Assist with application unit and regression testing
13.    Liaise with internal development teams to troubleshoot software
problems and identify solutions
14.    Overnight and weekend support, when necessary
15.    Vendor management and communication between users and vendors
16.    Adheres to IT security and other relevant policies

Required Skills and Competencies:

1.       5-10 years providing front-line application support for portfolio
management and trading systems
2.       Solid technical background analyzing, testing, or developing
client-server based and web-based products
3.       Strong knowledge of:
·         SQL Server programming including stored procedures, functions,
views, etc.
·         Visual Studio tools
·         SQL Management Studio
·         Visual Basic/.NET/Java
·         MS Access
·         Advanced Excel (including VBA)
·         Windows Server Management
·         Batch auto scheduling
4.       Ability to read code and make small / simple modifications
5.       Ability to create ad-hoc interfaces, feeds file extracts using
scripting tools or programming languages
6.       Complete understanding of incident, problem and change management
7.       Strong initiative, organization, and excellent analysis/problem
solving/troubleshoot­ing skills required
8.       Excellent communication skills and written skills with the ability
to interact with various lines of businesses and support groups within the
9.       Ability to interact with portfolio managers and traders, understand
problems and concisely and precisely communicate solutions
10.    Understanding of the portfolio management and trading business and
Investment Management industry
11.    Experience with products like Perform, CreditScope, Everest, Charles
River (CRD), Axiom, Bloomberg POMS, FX Connect and GTSS preferred
12.    Vendor management experience is strongly preferred

Contact Information

Gary Wright - President – Wright Associates

Phone - (508)[masked]

Email  - [address removed] - WEB Site –

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