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ISM Denver WEBINAR: Evaluating Supplier Relationship Risk

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ISM Denver WEBINAR: Evaluating Supplier Relationship Risk

Wed, Aug 9,[masked]:00 AM - 10:00 AM

Supplier risk is important to the governance and compliance functions of any organization. Traditionally, financial and systems risks are reviewed in detail when sourcing or renewing suppliers. But what are the risks surrounding the supplier as they work in the day-to-day relationship with your organization? These relationship risks are critical in monitoring supplier health because they can be leading indicators to poor performance and negative experiences within the ongoing relationship. This presentation will review risks within the following relationship categories: personnel, process, technology, culture, externalities and measurement. A series of relationship risks within each category will be discussed so supplier managers can review relationship risk in addition to the traditional risk ratings they may already consider in supplier health.

About the Facilitator: Jeffrey Berk, COO, ClientLoyalty

Berk is responsible for the day-to-day operations including supply chain, procurement, supplier management, HR, customer success, finance, sales and marketing. Jeffrey works closely on product design and company strategy as well. Prior to ClientLoyalty, Jeffrey was the COO of KnowledgeAdvisors and led the creation of day to day operations ranging from supply chain and procurement to marketing and customer success and international operations and inside sales. Recently Jeffrey was COO of dscout, a mobile market research company where he cultivated core financial, business strategy, procurement and sales functions. Jeffrey is an adjunct professor of operations at Loyola University and has authored 3 books on analytics and process improvement.

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