Revolutionise your Customer Experience using AWS Cognitive Services

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Revolutionise your Customer Experience using AWS Cognitive Services

Amazon Connect is a self-service, cloud-based managed contact center service that makes it easy for any business to deliver amazing customer experiences with highly engaging user experiences and lifelike conversational interactions. Come along to an informative session at the AWS Meetup to find out about the AWS Cognitive Customer Experience services like Amazon Connect and how fast and easy it is to create a real-world Customer Experience solution using Amazon Connect and Alexa.

This talk will be at a 200-level, so an understanding of cloud and AWS is recommended.

About our speaker:

With over 25 years experience in relational database technologies, across multiple industries in Australia and New Zealand, Kishan is the Big Data Practice Manager at Consegna. Kishan now uses his experience along with his AWS expertise to help customers migrate legacy databases to purpose built data stores on AWS. He has been working with AWS since 2014 and uses his knowledge across the range of AWS services including the Cognitive Customer Experience group of services and emerging technologies like voice based user interfaces to help customers unlock business value from their vast collections of data.

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5:30: Drinks and Networking

6:00 Presentation/Discussion Starts

7:00 End of presentation - Q and A

7:15 Drinks and networking

7:30 End of event.

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