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Improving Communication by Mastering Games People Play-Mina Boström Nakicenovic

Please read before registering to attend this event: 

Mina will be travelling to London to share her talk at AWA in December.  We will also have a little festive celebration with drinks and food provided by the AWA team. 

Mina has also just been awarded 3rd place on "Sweden’s best software developer” list! Mina is also proud to be the highest placed woman on this list to date! So a big congratulations to Mina.


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Improving Communication by Mastering "Games People Play" by Mina Boström Nakicenovic

An important part of agile leadership is improving communication between people. Michael Spayd and Michael Hamman are talking about shifting from directive (managing for results) leadership style to catalysing (designing environments that create results) style. Lyssa Adkins recommends avoiding asking ”Why don’t you…?” questions when coaching, as being too offensive. Clean language methodology promotes better clarity of communication. 

All mentioned recommendations are excellent but they require changes in behavioural patterns, which is not easy to achieve. They also do not give complete answers on the following: how to discover dysfunctional behavioural patterns, why we are ending up in them in the first place and how to manage to avoid them? 

I’ve found answers on these questions in Transactional Analysis (TA) theory, created by psychiatrist Dr. Eric Berne. TA is a way of interpreting social transactions and it helps us to understand why people behave the way they do. I’m using TA as a tool for improving the dysfunctional communication. My main focus is on the ”games people play”. 

A game is a series of transactions (words, body language, facial expressions) between two or more people, which follow a predictable behavioural pattern, resulting in a predictable outcome. When we have understood these games, we can successfully break some of the ”bad” behavioural patterns. In my interactive talk, I’m going to present the basic parts of the TA theory as well as to analyse some of the typical ”games” and show how they can be discontinued.

About Mina

I’ve been working as a software architect for 20 years, mainly in financial industry. I’ve been developing electronic trading systems, so my main focus is on improving financial transactions, since it’s the way how my company makes business. But, as a formal development manager and an informal agile leader, I’ve started focusing also on other types of transactions – transactions between people. In order to improve the communication between people I’ve started using the ”Transactional Analysis” theory, which helps me in improving both daily communication between people as well as my leadership and coaching skills.



Agenda:

6:00-6:45 pm - Arrivals

6:45 - 8:15 pm - The talk

8:15 - 9:00pm - Food & networking



We're a Scrum Alliance endorsed group:

This event will earn 2 Scrum Alliance SEUs. (2 hours).


Important: Please read our Attendance Policy



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  • Shareen

    Thanks Mina for empowering us with some skills to recognise and stop --Games playing

    Yesterday

  • Prabhjot P.

    Can someone please share the slides from the session?

    Yesterday

  • Riccardo G.

    Thank you Mina to share and Simon for organising a great talk about communications traps; really useful to not be hooked in useless discussion ;-)

    1 · Yesterday

  • Dan L.

    Useful talk - thank you Mina - as you predicted have already started thinking about PAC and trying to stay with 'adult' in meetings!

    1 · Yesterday

  • Ravickumar M.

    It was very useful and thanks Mina for sharing your experience. AWA rocks..

    1 · Yesterday

  • Stephen M.

    Nice work - I learned something new last night.

    1 · Yesterday

  • Dominik S.

    Congratulations for 3rd place and very interesting talk about communication. I think it applies very well for direct communication .There is another area worth exploring which is virtual communication . Where we see words but we cannot sense meaning of them and we are using tools like Skype for video conference which affect patterns for communication . Last thing is I am looking forward to see what VR (like HTC vive) bring to communication between people in pure virtual reality in the future. Thank you for your tall and happy Xmas everybody ,see u around next year

    1 · Yesterday

  • Massimo S.

    Thanks a lot Mina for this sharing. A lot of food for thoughts as always happens in every AWA meetup. Thanks to Simon and Mika for organisation.

    1 · Yesterday

  • Isabelle B.

    A big thank you to Mina for sharing her experience and thinking.

    1 · Yesterday

  • Maria

    I couldn't find it at first but I found it eventually. It was a great talk.

    1 · Yesterday

  • Jill

    Great presentation, it reinforced a lot of ideas that I've been exposed to over the last few years. I'll certainly be doing some more reading. Thank you so much.

    3 · 2 days ago

  • Amaia L.

    Great talk by Mina. Very interesting and useful insights to help us to communicate better and in a more effective way to avoid confrontation. Definitely room for further research which is very exciting, and I would gladly volunteer to help!!!

    3 · 2 days ago

  • Prabhjot P.

    Awesome session. Thank you!

    3 · 2 days ago

  • Lisa H.

    I can no longer make it this evening as now need to get back for the kids pickup. Disappointed but glad to hear it is being recorded.

    2 days ago

    • TM

      Update your rsvp if you haven't already

      2 days ago

  • Paul T

    Sorry, no longer able to attend this evening. I have changed my rsvp.

    2 days ago

  • anna r.

    Hello! Such a shame I'm not able to make it. Have released my place. Have a great time!

    3 days ago

  • Philip S.

    Would love to go but just signed up today so too short notice for childcare. Will catch the video on YouTube

    3 days ago

  • Richard W.

    Sorry not able to go... daughter teething

    3 days ago

  • Anastasia

    Hello! Any chance this talk will be recorded? Really interested in coming but am not able to now... thanks! Ana

    3 days ago

    • Charley A.

      Hi Anastasia - we will be recording the event and will share the link to our youtube channel once it's live

      3 days ago

    • Anastasia

      Super! Thank you Charley, looking forward to that and sorry I couldnt be there in person! Enjoy the event!

      3 days ago

  • Jason C.

    HI folks. Cant now make this due team commitment. But seasonal wishes to all AWA folks, and especially Simon and Charley for your work this year! Hope for another transformational year in 2017!

    3 days ago

    • Charley A.

      Hey Jason - thanks for your kinds words. It's a shame you won't make it but thanks for letting us know well in advance! See you in 2017 :)

      3 days ago

  • John W.

    Sorry I 've had to change my RSVP. Wife is having an operation today with general anesthetic so I need to be around for a couple of days at home.

    3 days ago

    • Charley A.

      Hi, John thanks for letting us know. Hope your wife makes a speedy recovery. See you.

      3 days ago

  • Adrian K.

    Hi all, I've had to change my RSVP - not sure if there was a wait list on this event or not but now there's one more space :)

    November 30

    • Charley A.

      thanks, Adrian. See you soon :)

      November 30

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