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User Research for Agile Teams

  • Mar 28, 2012 · 6:30 PM
  • This location is shown only to members

Understanding who your users are and how they live and breathe is fundamental to creating a successful software product. But the ins and outs of how and when to do user research on an Agile project can be somewhat of a mystery. For our next meetup, we've invited five practitioners to share their techniques, success stories and lessons learned when doing user research on Agile teams. After their presentations, we'll open up the floor for a panel-style Q&A.


Bryan Keller, Director of UX at Euro RSCG
will describe an agency project using Agile, and how it succeeded despite the client's waterfall thinking (with feel-good video!).

Chris Hlavaty, UX Lead at ZocDoc
will discuss MVPs and instant feedback, and how ZocDoc uses rapid outreach to develop new product experiences.

Jason Valdina, Head of Customer Experience at LivePerson
will talk about implementing a combination of real-time behavioral insights and collaborative design techniques into your workflow as a means for debunking the myth that there is no time for user research in Agile.

Lindsay Tabas, User Experience Designer at Group Commerce
will talk user research and usability testing happening lockstep with 2-week sprints so that there's a constant feedback loop into all work.

Lynn Leitte, Sr. User Experience Designer at TandemSeven
will talk about doing contextual inquiries and user interviews to drive product enhancement in an Agile Scrum environment.


6:30 to 7:00pm - Space opens, meet & greet.

7:00 to 8:30pm - Presentation, discussion.

We hope you can join us!

Join or login to comment.

  • Brandy R.

    Great meeting, and overall good content. Bummer about the microphones, but overall it was a good, informative meetup.

    March 29, 2012

  • Jodi L.

    From Bolt | Peters: We're testing dscout and reflection for mobile testing. We might be adding those to the tools table soon. Per Anders' point about getting out of the office, check out our take on how to avoid bullshit personas:

    1 · March 29, 2012

  • A former member
    A former member

    great speakers and good conversation

    March 29, 2012

  • A former member
    A former member

    Great insights.

    March 29, 2012

  • Anders R.

    I thought the format of five short presentations followed by a panel worked very well. Plus, we managed to squeeze in a book-giveaway!

    March 29, 2012

  • A former member
    A former member

    not too helpful for me

    March 29, 2012

  • Lynn

    An audience member had a question about UX research repositories & knowledge sharing. TandemSeven is offering a new product (just hit general release) called PersonaModeler. It's primary purpose is for modeling personas off your user research. It can also house the data from your user interviews.

    1 · March 29, 2012

  • Thomas W.

    Hi all. There were a couple mentions of Design Studio tonight, and I wanted to pass along some info about a workshop that Will Evans (also from the AgileUX conference last month) and I are organizing in May. We're calling it Design Studio for Product Innovation. It would be great to see you there. Here is the Eventbrite page that has a more detailed description:

    1 · March 28, 2012

  • Cécile


    March 28, 2012

  • Steve B.

    In person testing:
    iPad or iPhone to Computer:
    Computer to iPad or iPhone:

    If interested let me know and I can write a short review for each of them.

    1 · March 28, 2012

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