What we're about

Where IT pros connect and grow.

The Akron-Area Association of IT Professionals (AITP) is a technology-agnostic, professional IT organization. Our focus is on professional development, networking, and leadership building for our members and associates in the greater Akron area. We strive to deliver insights on cutting-edge technologies and topical information at our monthly events and offer a variety of benefits to our members. Become a member today at https://akron-aitp.org/join-us/.

Upcoming events (3)

July 21st @ 5:30p - Akron-Area AITP Happy Hour at HiHo Brewing Co

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Whether you are an AITP member or not, come join us and meet other IT professionals in the Akron/Cleveland/Canton area.

Akron-Area AITP is technology agnostic and we believe in delivering a variety of cutting edge technical content at our events.

We are excited to see everyone together in person for our first happy hour in 2 years! Save it to your calendars now!

July 21 @ 5:00 pm | HiHo Brewing Co.
1707 Front St, Cuyahoga Falls, OH 44221

Transforming Customer Experiences with Digital Engagement

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Chatting or texting with customer support, receiving an SMS appointment reminder, messaging your grocery store that you've arrived to pick up your order, getting a personalized coupon in your inbox, video conferencing with your doctor.... Some of the largest brands know how to create these delightful experiences and so can you!

The right digital experience engages customers and builds unbreakable, long-term relationships. Waiting on hold to talk to an agent or having to transfer to several agents, telling your story over and over is a thing of the past. No one wants to see a post on Twitter or Google about the "horrible experience" someone just had with your brand..

During this session, Tim Zarkovacki, Technology Consultant/Solution Architect for Intec Consultants, will discuss how to enable things like AI routing, SMS marketing and operations, intelligent cloud contact center solutions + more that will deliver ROI and help your business create and retain loyal customers and increase NPS scores.

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Rapid BI Solutions with Power BI and Power Query

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In this demonstration-oriented presentation, George Squillace will discuss the basic architecture of Microsoft's Power BI solutions. Also included will be demonstrations on how to obtain and use the primary development environment, how to easily and rapidly prepare data for a BI solution and then visually present and analyze the prepared data.

About the Presenter:

George Squillace has been in the I.T. industry for over thirty five years, over 27 of those years a professional trainer and currently as a Business Intelligence Developer. He is very enthusiastic about Microsoft SQL Server, Power BI, and business intelligence. Not too terribly long ago he sat his 100th I.T. certification exam (and passed).

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Past events (44)

Akron-Area AITP IoT Development Session

This event has passed

Photos (212)