This group is for existing Amazon Connect customers as well as potential new users. Our goal is make this event the start of an official user group. The goal of this group is to be interactive and allow members to learn from other professionals, have questions answered in real-time, discover new tech, and hear stories that inspire. Feel free to reach out to any of our organizers for more information.
About Amazon Connect
Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.