We will review the remote usability testing methods that are available to UX researchers and dive into best practices for qualitative remote research including moderated and unmoderated approaches.
We will cover:
- When to use remote methods versus in-person methods
- How to run successful remote studies
- How to present arguments for remote research to your stakeholders
- Available tools including DIY, self-service and managed options
Inge De Bleecker has been designing and testing web, mobile, and voice experiences for more than 20 years. She builds and leads UX teams and evangelizes UX throughout organizations. She is fascinated by the communication between humans and devices. Her mantras are "design for everyone" and "test early and often." Inge has run over 200 remote studies across different industries, languages, and regions. She finds remote studies a powerful and effective way to gather user feedback that would otherwise be difficult to collect.