• Become a member of the Austin UXPA Board - new positions now available!

    What we'll do: At this meeting we will describe in detail the different positions and their responsibilities. Open Roles: Vice President Director of Communications (1) Director of Membership (2) Director of Events & Programming (1) Director of Sponsorship and Outreach (2) Director of Mentorship (2) We prefer to have multiple folks as back-up to ensure coverage for emergencies, vacations, and unexpected pop ups in life. We hope that you will find a position of interest and can help contribute to the growing UX community in Austin. If you cannot make the event, you can still apply for consideration using this link: https://goo.gl/forms/ltrm5vm4KTlbNt2E2 View the deck to learn more about the opportunities: https://docs.google.com/presentation/d/1EZGky2I4oJG3HQCZcmU0QaHuqxLtjxwPEmlghTrltMk/edit?usp=sharing Details On Directions: BMC Software is located on 10431 Morado Circle Austin, TX 78759. We're in Building 5. Wait by the door of Building 5, and an escort will take you to the elevator to the meeting room. Parking: You can park either outside or by the Parking Garage.

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  • Remote Usability Methods

    Rackspace

    Summary: We will review the remote usability testing methods that are available to UX researchers and dive into best practices for qualitative remote research including moderated and unmoderated approaches. We will cover: - When to use remote methods versus in-person methods - How to run successful remote studies - How to present arguments for remote research to your stakeholders - Available tools including DIY, self-service and managed options Bio: Inge De Bleecker has been designing and testing web, mobile, and voice experiences for more than 20 years. She builds and leads UX teams and evangelizes UX throughout organizations. She is fascinated by the communication between humans and devices. Her mantras are "design for everyone" and "test early and often." Inge has run over 200 remote studies across different industries, languages, and regions. She finds remote studies a powerful and effective way to gather user feedback that would otherwise be difficult to collect.

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  • February ATX UX Book Club - Radical Candor by Kim Scott

    We will go over Chapters 5+ 6 from "Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity" by Kim Scott. About the book: Author Kim Scott was an executive at Google and then at Apple, where she worked with a team to develop a class on how to be a good boss. She has earned growing fame in recent years with her vital new approach to effective management, Radical Candor. Radical Candor is a simple idea: to be a good boss, you have to Care Personally at the same time that you Challenge Directly. When you challenge without caring it’s obnoxious aggression; when you care without challenging it’s ruinous empathy. When you do neither it’s manipulative insincerity. This simple framework can help you build better relationships at work, and fulfill your three key responsibilities as a leader: creating a culture of feedback (praise and criticism), building a cohesive team, and achieving results you’re all proud of. Here's the link to the book on Amazon: https://www.amazon.com/Radical-Candor-Kick-Ass-Without-Humanity/dp/1250103509/ref=sr_1_1?ie=UTF8&qid=1544380195&sr=8-1&keywords=radical+candor Schedule: 6:30-7pm: Networking 7-8pm: Book Discussion Location: Clutch Analytics 9050 N. Capital of Texas Hwy Austin, TX 78759 Suite 260, Building 3 Hope to see you there and happy reading!

  • UX Research and Market Research Together: Greater Than The Sum of the Parts!

    While UX Research and Market Research often work independently in many organizations, enabling these teams to work more closely together can create significant benefits for UX designers and anyone who want to understand customers. In this talk, Dr. Karl Steiner will describe how Customer Insights researchers work together at HomeAway, as well as offering practical suggestions for any team looking to work with and leverage research insights from multiple internal and external sources. Bio for Karl Steiner, Ph.D. For over 20 years, Dr. Karl Steiner has been helping companies create outstanding digital experiences through customer research. He held roles as an agency founder and principal researcher, leading design research projects for msn.com, Orbitz, jcpenney.com and others. As a research leader, he built design research departments for Microsoft Studios Europe, THQ Inc., and now serves as the Sr. Director of Global Customer Insights for HomeAway. He has a Ph.D. in Human-Computer Interaction, and recent areas of interest include research strategy and org design, combined research methods, and measuring digital experience quality. Pizza and soft drinks will be provided. The HomeAway building is located on the north end of the Domain (catty corner to Whole Foods).

  • January ATX UX Book Club - Radical Candor by Kim Scott

    We will go over Chapters 2 + 3 from "Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity" by Kim Scott. About the book: Author Kim Scott was an executive at Google and then at Apple, where she worked with a team to develop a class on how to be a good boss. She has earned growing fame in recent years with her vital new approach to effective management, Radical Candor. Radical Candor is a simple idea: to be a good boss, you have to Care Personally at the same time that you Challenge Directly. When you challenge without caring it’s obnoxious aggression; when you care without challenging it’s ruinous empathy. When you do neither it’s manipulative insincerity. This simple framework can help you build better relationships at work, and fulfill your three key responsibilities as a leader: creating a culture of feedback (praise and criticism), building a cohesive team, and achieving results you’re all proud of. Here's the link to the book on Amazon: https://www.amazon.com/Radical-Candor-Kick-Ass-Without-Humanity/dp/1250103509/ref=sr_1_1?ie=UTF8&qid=1544380195&sr=8-1&keywords=radical+candor Schedule: 6:30-7pm: Networking 7-8pm: Book Discussion Location: Pearson Austin 400 Center Ridge Dr, Austin, TX 78753 Additional Directions: From Howard Lane into the office park, we are the 2nd building on the left. From McAllen Pass to Center Ridge, take the first right into the park, and we are the 2nd building on the right. From I-35 to Center Ridge, go past Center Line Pass and take the next unmarked left into the office park. We are the 2nd building on the right. Hope to see you there and happy reading!

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  • Design Year-in-Review Panel

    Charles Schwab

    Join us for a panel discussion where we will reflect on UX design and research trends in the past year. Our panelists include Amber Lindholm (Duo), Kijana Knight-Torres (Design Institute for Health), Ansa Antonishen (Athenahealth), and Tony Sanchez (Funsize). Larissa Bemis will moderate the panel. Pizza and soft drinks will be provided. Schedule: 6:30-7pm: Networking 7-8pm: Panel Location: Charles Schwab's new campus by the Domain 2309 Gracy Farms Ln, Austin, TX 78758 Building AUS1 Note: Please check the comments section below with the map containing details on where to park and building access. When you enter Building AUS1, the security will check in your name and then an escort will come and take you to the room. Please bring a form of ID for check-in. Special Note: If you know for sure you will be attending, please sign in right here via the form before Noon on Tuesday, December 4th. It is for security purposes from Charles Schwab: https://goo.gl/forms/TsHUvQ8gGy1jIiiS2 Panelist Bios: Ansa Antonishen Ansa Antonishen is a design leader with over a decade of experience across a broad cross-section of industries. Recently, she made the jump to product (AthenaHealth) after 5 years in the consulting world (Chaotic Moon/Fjord). Prior to that she dabbled in the local startup scene. She has worked with some great teams on projects ranging from wearables to employee experience to connected oil rigs to global sandwich apps…and more besides. Amber Lindholm Amber Lindholm is a passionate advocate for human-centered design and has worked as a consultant and in-house across a variety of industries. She is currently a Product Design Manager at Duo Security, now part of Cisco. Previously she led design and research teams at Atlassian, projekt202, and frog design. Kijana Knight-Torres Kijana Knight-Torres is the lead design researcher at the Design Institute for Health within the Dell Medical School at UT Austin. She is focused on improving the human experience through an approach that includes deep listening and observation of people in their natural habitats, comprehensive synthesis, and telling compelling and engaging stories. Kijana has a B.S. in Computer Science from Rice University and a M.S. in Information Studies from UT Austin. Prior to Dell Medical School, she was the Director of Insight and Strategy at Idean and Principal User Experience Researcher at projekt202. Tony Sanchez Tony is a Product Designer and Sprint Facilitator at Funsize; a screen printer, lover of the handcrafted and an enthusiast of all things genuine. Life is built on experiences and experiences create memories and memories last a lifetime. That’s why Tony does what he does. Larissa Bemis (moderator) Larissa Bemis is a designer who enjoys solving problems and contributing to products at the intersection of technology and design. She has a BA in Psychology from UC San Diego and an MA in Design from San Francisco State University.

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  • November ATX UX Book Club - Human + Machine: Reimagining Work in the Age of AI

    We will be continuing to read Human + Machine: Reimagining Work in the Age of AI by Paul R. Daugherty and H. James Wilson. We'll be going over Chapters 2 ("Accounting For Robots") and 5 ("Rearing Your Algorithms Right") from the book. About Human + Machine: Reimagining Work in the Age of AI: Based on the authors' experience and research with 1,500 organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability, as well as what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a "leader’s guide" with the five crucial principles required to become an AI-fueled business. Here's the link to the book on Amazon: https://www.amazon.com/Human-Machine-Reimagining-Work-Age/dp/1633693864 Schedule: 6:30-7pm: Networking 7-8pm: Book Discussion Location: Charles Schwab's new campus by the Domain 2309 Gracy Farms Ln, Austin, TX 78758 Building AUS1 Note: Please check the comments section below with the map containing details on visitors parking and building. When you enter Building AUS1, the security will check in your name and then an escort will come and take you to the room. Special Note: If you know for sure you will be attending, please sign in right here via the Google Sheet before Noon on Tuesday, November 13th. It is for security purposes from Charles Schwab: https://docs.google.com/spreadsheets/d/13PS4ON7Ga03CzkXBQFzovxyM6eOFs9XRX-FrjP_X62o/edit#gid=0 Hope to see you there and happy reading!

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  • Digital Product Prototyping Workshop [SOLD OUT]

    IBM Design Studio, Bldg 903

    $33.00

    ** This is a PAID event. Purchase your tickets on Eventbrite: https://www.eventbrite.com/e/digital-product-prototyping-workshop-tickets-51838665845 ** What will you learn? You will learn a step-by-step process for prototyping digital products. In this workshop you will learn how to make a mobile app prototype by drawing screens in sketch, linking hotspots using Craft, and syncing your project to InVision to test with potential users. Who should attend? Anyone with an interest for learning to design mobile apps. Designers will benefit from getting hands on time to work on prototypes. Product managers can be exposed to the tools that their team members are often using. What should you bring? Participants should bring a Mac laptop with both Sketch and Craft installed and a free Invision account setup. Additionally your favorite pen and sketchbook is highly recommended because we will begin the workshop by sharing some effective sketching strategies. Below are some helpful links to getting prepared for the workshop: Installing Sketch: https://www.youtube.com/watch?v=EBmqsKa7LUk Installing Craft: https://www.invisionapp.com/craft Sign up for a free InVision Account: https://www.invisionapp.com/ Agenda 2:00 PM - Check-In and Networking 2:20 PM - Welcome and Intros 2:30 PM - Overview 2:40 PM - Rapid 4 Step Sketch 2:45 PM - Notes 3:00 PM - Ideas 3:15 PM - Crazy 8s 3:30 PM - Solution Sketch 3:45 PM - Break 4:00 PM - Sketch: Artboards, Math, Symbol Libraries 4:45 PM - Craft: Linking, Interactions, Sync 5:00 PM - InVision - Nuanced Interactions, Sharing Prototypes 5:20 PM - Q&A 5:30 PM - Done Facilitator Bio Eli is a prototype designer and facilitator at Voltage Control, a bespoke workshop agency. As a designer, he is passionate about working to align and empower cross-functional teams to work more effectively and to ultimately realize high-quality creative services. Currently, Eli focuses on designing prototypes to help companies incorporate human-centered design practices in rapid prototyping. He founded Reagent Design, a design consultancy focused on rapid prototyping and software product design. He has also worked in augmented reality, 3D rendering, and modeling physical spaces. Eli holds a Bachelors of Environmental Design from Texas A&M University and is pursuing his Master of Architecture at the University of Texas Austin. Voltage Control is an innovation workshop agency founded by Douglas Ferguson, an Austin-based entrepreneur and technologist with over 20 years of experience. With his unique combination of expertise in technology, product strategy, and design thinking, Doulas offers trusted guidance to companies who want to jumpstart their product or project with an impactful innovation workshop. Based in Austin, Voltage Control designs and leads custom innovation workshops and Design Sprints, as developed by Google Ventures. As well as workshop facilitation, Voltage Control offers Fractional CTO/CPO consulting services.

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  • October ATX UX Book Club - Human + Machine: Reimagining Work in the Age of AI

    We will be reading Human + Machine: Reimagining Work in the Age of AI by Paul R. Daugherty and H. James Wilson. We'll be going over Chapters 1 ("The Self-Aware Factory") and 4 ("Say Hello To Your New Front Office Bots") from the book. About Human + Machine: Reimagining Work in the Age of AI: Based on the authors' experience and research with 1,500 organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability, as well as what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a "leader’s guide" with the five crucial principles required to become an AI-fueled business. Here's the link to the book on Amazon: https://www.amazon.com/Human-Machine-Reimagining-Work-Age/dp/1633693864 Schedule: 6:30-7pm: Networking 7-8pm: Book Discussion Location: BMC Software Building[masked] Morado Cir Austin, TX 78759 Room: Conference Room on 3rd Floor Parking: Parking is free. Please park in front of the building or by the parking garage. Special Note: The building gets locked after 7, so if you might be coming a little late, please give me a call/text at[masked] and I will let you in. Hope to see you there and happy reading!

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  • A Practical Guide to Facilitating Workshops from Two Perspectives

    Design vs. research, in-house vs. agency. In this talk, Rebecca Loar and Bart Renner will duke it out to give practical advice on how to facilitate workshops. You’ll hear stories from the field, explore how context can change your workshop approach, and learn how to manage the room to achieve meaningful outcomes. Speaker Bio: - Rebecca Loar is a freelance qualitative researcher who specializes in helping clients quickly understand what drives their users, and working with them to translate insights into outcomes. Her areas of focus are fintech, global health and development, consumer goods and digital strategy. She loves getting smart people into a room and helping them collaborate. - Bart Renner is an interaction designer who specializes in leading multidisciplinary teams from discovery and design to validation and launch. He is currently design lead for the Helix Design System at Rackspace, Inc., where facilitating collaboration is at the core of his practice. Bart loves bringing people together to design a smarter, more effective, and more humane future. Agenda: 6-6:30 - Mingle 6:30-7:15 - Presentation 7:15-7:30 - Q+A 7:30-8:00 - Mingle Food/Refreshments: Food and soft drinks are provided. Please fill out pre-registration form for quicker check-in: https://goo.gl/forms/c81MwESDjNoaSzRP2 Parking: Guests can park in the Seaholm Parking Garage. Parking is not validated. Boiler 9 and Trader Joe’s will validate parking for up to an hour.

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