The Boston Customer Success Group is a network of professionals who come together to discuss best practices, operational excellence and customer management in the SaaS world. Whether you work for a CS Team, are curious to learn more, or are trying to build your own professional network, we welcome you. We meet every other month to cover a broad range of topics as it relates to Customer Success. Have an interesting idea for a presentation? Want to be speaker? Unsure of the difference between "customer support" and "customer success"? Shoot me an email and we'll get you and/or your idea on the agenda. We look forward to seeing you at the next event!