What's behind being a Technical Writer? Learn that from people who work at this position in Kiwi.com, Kentico, Oracle NetSuite and Red Hat.
–> Building our engineering knowledge base form the ground up — Kristyna Pavlickova (Kiwi.com, Technical Writer)
How we started with a lot of different undiscoverable places that no one takes care of and our journey to something useful and up to date where people can actually find what they are looking for. I will be talking about what we tried and what worked and how our tech writing team will continue onward.
–> Behind the scenes of superheroes - Tomas Nosek and Martina Farkasova (Kentico)
Kentico provides educational materials for all of their customers. Whenever there's something new, we're there. Documenting. Developing. Testing. Communicating. And researching. And managing. Come and join us on our quest for customers' happiness and discover what you'll learn along the way.
–> Cindy Sloan (Oracle NetSuite, Director, San Mateo, California)
How do you go from a group of 7 writers to 70 writers working across 7 different time zones and still maintain a strong ethos and team spirit? In this presentation I’ll share the successes and failures we‘ve had on our journey from startup to global enterprise and how we built a truly international team.
-> Coping with Change - Tomas Capek (Red Hat)
Technologies evolve, processes change, and tools come and go. Keeping up with modern developments in docs can be bumpy. Topic-based writing, modularity, agile workflows, docs as code -- all of these require technical writers (and potentially other teams as well) to adopt new tools, new formats, and new mindsets. Let's discuss how to prepare for transitioning to new writing styles, how to survive adopting new technologies, and how to tackle resistance to change.
–> Wanna join us with a lightning talk? Let us know!