How Monday.com entire company works towards Customer Success (Online event)

This is a past event

206 people went

Online

Worldwide · Tel Aviv-Yafo

How to find us

https://zoom.us/webinar/register/WN_aI7yqU-LR52xtHK1t2ym8g

Location image of event venue

Details

Customer Success oriented company is key to deliver value for your customers and as a result drives strong retention metrics. It ensures CSMs spend their time on activities that your product can not perform.

Tom Ronen, Head of customer success at Monday.com, will share the process Monday.com went through to pick a main KPI focuses all departments around providing value for their customers and best practices on how to infuse customer centricity into the organization.

Online Event - register here: https://zoom.us/webinar/register/WN_aI7yqU-LR52xtHK1t2ym8g

** Will be delivered in Hebrew **

Agenda

18:30 - 18:35 – Osnat Niv-Assa (https://www.linkedin.com/in/osnatnivassa/), CEO, PMsphere (https://www.linkedin.com/school/pmsphere/?viewAsMember=true)

18:35 - 19:30 – Tom Ronen (https://www.linkedin.com/in/tom-ronen-83b6a1118/), Head of Customer Success, Monday.com (https://www.linkedin.com/company/monday.com/)