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Brainstorm Customer Success

JOIN US FOR A SPECIAL EVENT! Boulder start-up Fluorofinder is setting up its new Customer Success function and wants to tap the best mind in the business--yours! Join us NEXT WEEK:

What: Fluorofinder’s Customer Success Case Study / Brainstorming Event
Where: SendGrid, Boulder (THEIR NEW OFFICE AT 1401 WALNUT!)
When: May 21st 6-8pm 

Fluorofinder is a SaaS tool for designing medical experiments; accelerating cancer, HIV and other research. It saves thousands of days and millions of dollars for their customers, research institutions, and in this case, Customer Success saves lives! 

As the company finalizes plans to launch its first 10 customers, CEO John Allen invites you to participate in a brainstorming event using Fluorofinder as a case study. It's a novel way to help the company accomplish its important mission AND share best practices with fellow Customer Success professionals!

Key questions Fluorofinder wants to answer:

• What should we consider in our customer success model?

• What are the most important metrics for us? 

• What tools should we consider?

• What key attributes should be in our first hires for customer success? 

Beer and food provided…RSVP Today!

See you there!

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