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Compensate, Reward and Recognize your CSMs

  • Jun 18, 2015 · 6:00 PM

How should Customer Success Managers be paid and incentivized? 

Subscription-based technology companies use base salary, commissions, bonuses or some combination thereof to compensate their teams. Many also use a mix of formal and informal reward and recognition systems to celebrate superior individual and team performances. Which approaches should you use? 

Join us June 18 to share best practices. Lincoln Murphy from Gainsight shares what he's learned talking with hundreds of different SaaS companies. 

Lincoln Murphy, Gainsight Customer Success Evangelist

Avoka hosts us at their Broomfield office. Attendance is free and all are welcome--bring a friend! 


Join or login to comment.

  • Karl P.

    Thank you all for the very interesting session last week. As we build out our CSM practice, this provides a lot of very valuable data.

    June 22, 2015

  • Keely N.

    Super informative! Gave me a lot to start working on and thinking about as we grow our CS team.

    June 19, 2015

  • Kristina E.

    Really informative - reinforced a lot of what I have experienced, but also gave me some new insight on the role of CSM

    June 19, 2015

  • Cale C.

    My first meetup was awesome. Speaker was great, content had more breadth than I anticipated, and networking was fun. I should be a regular attendee.

    Thanks Ed,
    -Cale

    June 18, 2015

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