Is a fundamental shift taking place in the Customer Success profession? With Gainsight's recent acquisition of Aptrinsic, some say there is. Perhaps the real breakthroughs in customer loyalty are achieved by design, not by chance.
Travis Kaufman, VP Marketing for Aptrinsic at Gainsight, is our special guest as we kick off the 2019 program. He'll talk about a new working relationship between Customer Success and Product teams that can create even better customer experiences. Travis led Aptrinsic’s marketing and product growth efforts and previously held leadership roles in marketing, product and engineering at companies such as Marketo, Leadspace and ETrade Financial.
Choozle hosts us at their offices in Denver.