Manage Change for Better Results

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In order for your customers to realize the full value of their software investment, they must use your solution on a large scale. It takes more than good training, however. People naturally resist change. How can you help your Champion overcome internal barriers and ensure broader adoption?

Lesley Poladsky, Strategic Account Advisor and certified coach at Kapta, describes how you can more effectively manage the change process. You'll discover ways to shorten time to results by smoothing the onboarding process. Conga hosts us at their new office in Broomfield.