Good facilitation skills are essential for many content strategy tasks and projects. Guiding internal colleagues as well as external groups to shared, successful outcomes serves essential project needs, including: team and stakeholder consensus, a clear strategic vision, and the ability to see content in context.
Sounds good, but how do we best do this?
An effective facilitator does this by considering and balancing multiple individual perspectives and priorities within over-arching business goals--while also keeping user needs and goals at the forefront.
Design for Context’s Duane Degler will discuss techniques and approaches to channel the passions and personal goals of each participant, effectively guiding the group towards successful outcomes. Come learn how to lead discussions, manage personalities, and adapt to the unexpected to benefit both clients and customers.
Duane Degler is an experienced strategist who leads digital strategy, user research, interaction design, and content management projects for commercial and government clients in the US and internationally. He specializes in the design of complex interactive applications, information-rich interfaces, and large-scale search.
7:00 – 7:30 Introductions
7:30 – 8:30 Facilitating a Content Strategy Presentation & Discussion
8:30-8:45 Wrap up & Good-byes