Wrestling with the unintended consequences of tech in healthcare

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Price: $10.00
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We've put together a fantastic panel to explore what we know -- and what we need to learn -- about the unintended consequences of using technology in healthcare. Sheryl Cababa from Artefact will moderate.


6:00p | Doors open
6:00 - 6:20p | food & drink & spontaneous conversation
6:20 - 6:30p | welcome remarks
6:30 - 8:00p | panel discussion
8:00 - 8:30p | Q&A
8:30p | more conversation and clean up!


Cara Lynn Kleid is a human-centered designer that is passionate about doing work that results in positive impact for people and business. She has lived and worked in NYC, Uganda, Pittsburgh, and Seattle. She is currently a principal user experience designer at Bill and Melinda Gates Foundation where she leads user research and design. She has managed and designed for a diverse array of clients such as Facebook, Johnson and Johnson, Grameen Foundation, and Microsoft. Her experience includes philanthropic organizations, HCD firms, and in-house at startups.

Beth Kolko is an academic turned entrepreneur who has been at the forefront of multiple technology-driven cultural shifts. Since 2013 she has been leading the Y Combinator backed Shift Labs to create medical devices that improve healthcare delivery in emerging markets. Shift Labs combines excellence in engineering and human centered design to create new kinds of products that outperform traditional devices in austere regions. Beth was one of the first academic researchers involved in the early days of the Internet when she studied text-based virtual worlds, early messaging platforms and social networks, digital games, and technology for international development. She helped kickstart the academic makerspace movement with her Hackademia project at the University of Washington, built the first SMS-based transportation apps and early digital health tools for emerging markets, and has pioneered work on non-expert innovation influenced by the maker and hacker communities worldwide.

SL Rao is Global Health Fellow at the Bill & Melinda Gates Foundation; trained Interaction/ UX designer and researcher with a background in theater and engineering. Her experience has been at the intersection of technology, business and social impact. She has designed products to make transit more usable, run long term research to understand the impact of real-time transit information on people with disabilities and lead research on specialized tools for students with visual impairments. Previously, as a product designer at Microsoft Research she supported teams with end-to-end design thinking to help take early computer vision research to usable products in the market. She is excited by early stage product design, strategy, complex systems and creative problem solving. In her free time she mentors students and product teams through user centered product development; facilitates STEM activities for children and organizes design workshops and events as a local lead for IxDA Seattle.

Lauren Ruiz is a designer and educator with a passion for solving problems in the healthcare space. With both consulting experience (Second Road, MAYA Design, Cooper) and in-house experience (Fitbit), she is currently working to improve the patient experience at John Muir Health in the Bay Area. Whether it’s product strategy for digital devices, mobile apps, software, or cross-channel services, she applies a broad range of human-centered methodologies to shape meaningful experiences. Lauren also aims to bring design thinking to tomorrow’s problem solvers - she’s been an instructor for CooperU and the LUMA Institute training programs, and has served as adjunct faculty at Carnegie Mellon University, California College of the Arts, and UC Berkeley’s Jacobs Institute for Design Innovation.

Anne Weiler is CEO and Co-founder of Wellpepper, an award-winning platform for interactive patient care plans. Anne is a pragmatic optimist who likes to find solutions, is motivated by learning new things, and is not afraid of a challenge. A few examples: diving into building a healthcare technology company without a healthcare background, moving to Russia without speaking the language. (Fun fact: A former head of the KGB once conceded he had no influence over Anne.)


Artefact is an award-winning digital experience innovation company. Headquartered in Seattle, Artefact uses human-centered design to solve complex problems and create timeless experiences for leading organizations worldwide. Behavior change for positive outcomes is at the core of the company’s healthcare initiatives, which include projects with Seattle Children’s, Kaiser Permanente Washington (formerly Group Health) and PATH, as well as concepts like Dialog and Chronicle. Learn more at Artefactgroup.com