We’re in a state of disruption. Subscription models have become mainstream and competitors are emerging left and right. This shift in the balance of supply versus demand is changing the way vendors approach their customers. It’s no longer enough to let your product speak for itself. Instead, you must consistently deliver customer value to ensure sustainable recurring revenue.
This is a group for Customer Success. An ideology that emphasizes the delivery of customer outcomes alongside an exceptional customer experience.
The main purpose of this group is to share topics, knowledge and experiences in Customer Success and advocate for the growth of the practice in the UAE and regionally.