We... ...Provide opportunities to openly share ideas, best practices and lessons learned
...Promote personal development leveraging industry experts and information sharing ...Provide an active forum for ALL technology support professionals to collaborate and represent the support industry at large in the Kentuckiana area.
The Kentuckiana Chapter of HDI supports customer support professionals throughout the Kentucky-Southern Indiana Region. We provide a networking forum and programs for the continual improvement of the Customer Support Industry, promoting member collaboration, networking opportunities and educational programs.
As an HDI member, you have access to our world renowned training classes, conferences, publications, local chapter meetings and other benefits that are designed to increase your value as a service professional in the industry. See what local events are coming up here!
Thank you for visiting, we look forward to sharing new ideas with YOU!
Welcome to the initial 2019 HDI Kentuckiana Local Chapter meeting. We will be hearing about Smart Cities and Digital Inclusion.
Our guests will be:
Chris Seidt is the Director of the Department of Information Technology for Louisville Metro Government
Ricky is the Innovation Project Manager with the Office of Civic Innovation for Louisville metro Government
Smart Cities - is the transformation of government services through the use of data and technology to achieve our strategic goals. Louisville was a 2018 winner of the Smart Cities Readiness Challenge Grant from the Smart Cities Council and will soon be releasing their Smart City Strategic Plan.
Digital Inclusion - is about improving equity in regards to access to the Internet and technology. Digital Equity is a condition in which all individuals and communities have the information technology capacity needed for full participation in our society, democracy and economy. Digital Equity is necessary for civic and cultural participation, employment, lifelong learning, and access to essential services. Learn about the Louisville. Ricky will discuss how individuals, teams, and corporations can help advance the City’s Digital Inclusion efforts
Afternoon appetizers and snacks will be served. Upon accepting this event, you will receive a separate calendar event to hold the space on your calendar.