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What is the role of social media in healthcare?

  • Mar 20, 2013 · 6:30 PM
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Agenda: (Last updated 20th March 2013)

Talk 1: Moving from the e-patient to the i-patient - Michael Seres

Talk 2: 'Real Time Patient Feedback - Disrupting the Customer Service Norms of the NHS' by Robin Vickers

Talk 3: ‘Insights into Patient Engagement’, Lora Schellenberg

Speaker Biographies

Michael Seres (@mjseres)

Michael was diagnosed aged 12 with the incurable bowel condition Crohn's Disease. After over 25 surgeries, and intestinal failure he became the 11th person to undergo a small bowel transplant in the UK at The Churchill Hospital in Oxford.

Michael started blogging to chart his journey from Crohn’s to a Bowel Transplant. http://beingapatient.blogspot.com is syndicated in over 20 sites and has had over 55,000 views from transplant teams & medical students to patients. He has developed an understanding as to how patient to patient interaction can be a powerful tool to assist in recovery. Michael mentors many patients and their families; he is a published author & professional speaker. He uses social media to develop global on line communities and devises social media strategies around patient engagement. He is the patient lead for #NHSSM, a facilitator for Centre for Patient Leadership & digital strategy advisor to The Patients Association & Oxford Transplant Centre.

Robin Vickers, Founder and Executive Director at Digital Life Sciences (DLS) (@Robin_Vickers)

I am a Digital Health Strategist and Entrepreneur based in the West Midlands.

Having a strong background in engineering in the UK, I am motivated by a desire for restored economic growth in this country and I see embracing new technology as a way to do that. Within healthcare, where people have a very mixed experience of the service, there is a massive opportunity to disrupt the status quo using digital tools.

My role at DLS is to lead a team of great people to make sure this happens.

Before working in healthcare, I came from an engineering background to work for 11 years as a management consultant transforming businesses through the use of technology. For the past eight years, I have focused on health, delivering NHS local, national and local digital health programmes and programmes in patient and staff engagement alongside organisations such as the NHS Institute.

In an advisory capacity, I have helped with the creation of the framework for delivering telehealth at scale, Healthcare Without Walls, that was endorsed by the Government’s Health Select Committee. I have also helped formulate the response of The British Computer Society to the NHS Information Revolution consultation and advised NHS London on digital activation ahead of the 2012 Olympic Games.

In an entrepreneurial capacity I am also co-Founder of Clever Together LLP, a business that uses crowd-sourcing technologies to engage patients and staff in service improvement.

Lora Schellenberg, Community Manager at HealthUnlocked (@HealthUnlocked)

Lora has a background in Healthcare Administration and has always been passionate about technologies that allow patients to empower themselves to manage their health. She closely follows what happens in Health 2.0 and has attended number of conferences in the field. Over the last year she has been working as Community Manager at HealthUnlocked, UK's biggest social network for health, where she primarily manages its network of 80,000 patients and focuses on growth and engagement.


 

 

 

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  • Ben H.

    Cool Meetup, as always (thx to Maneesh): everyone feel free to follow on Twitter: @benheubl
    Thanks

    March 29, 2013

  • Marc S.

    This being my first health 2.0 meet up I was really impressed by not only the great talks, but also the diverse crowd attending -everyone interested in health, but from so many different perspectives. Really good fun! Thanks again to the organisers.

    March 21, 2013

    • Maneesh J.

      Marc - Thanks. Our vision is to build the most diverse health tech innovation ecosystem in the UK. If you know any other people from outside healthcare that could benefit, please invite them.

      March 21, 2013

  • Paloma T.

    Very good!

    1 · March 21, 2013

  • Simon B.

    Interesting talks - feel we only scratched the service and would value a similar meetup on different aspects of health & social media in the future

    March 21, 2013

    • Maneesh J.

      Thanks Stephen. Your contributions are most welcome.

      March 21, 2013

    • Simon B.

      Agree! Practical workshop with further examples of social media applications such as mining health data

      1 · March 21, 2013

  • Bassem N.

    Very interesting, will definitely attend more of these events in the future. Special thanks to Maneesh and the speakers.

    March 21, 2013

    • Maneesh J.

      Thanks for travelling from Southampton to attend.

      March 21, 2013

  • Sunny S.

    Very good! all three presenters were very clear and told memorable stories- Lots of food for thought, even amongst the sceptics among us!

    March 21, 2013

    • Maneesh J.

      Glad we managed to expose you to new thinking.

      March 21, 2013

  • Caroline R.

    Very good talks: thought-provoking and interesting. It left me wondering how social media could impact on NHS providers' cultures and service orientation, as well as on patient well-being. Thanks Maneesh and Mateusz for organising the evening.

    March 21, 2013

    • Maneesh J.

      Caroline - feel free to start a conversation on this theme on the discussion board here on the meetup site, if others wish to discuss this post event too.

      March 21, 2013

  • James W.

    Great talks! Many thanks to the organisers.

    March 20, 2013

    • Maneesh J.

      Thanks James. We are glad you enjoyed it.

      March 21, 2013

  • Karl K.

    I am going to struggle to make this evenings event.

    March 20, 2013

  • Jen F.

    This cannot be happening. I waited for spot to open, and now I have the spot, I now have a late night deadline. Really gutted as i wanted to go.

    March 20, 2013

  • A former member
    A former member

    Coming with a friend who would love this.

    March 20, 2013

  • Yinka M.

    Sorry, but i'm stuck in Bristol on an assignment.

    March 19, 2013

  • Philip B.

    I have a really bad cold so better not come and infect everyone! Looking forward to any docs that can be uploaded after the event.

    March 19, 2013

    • Maneesh J.

      Will do our best to post slides to the message board later this week.

      March 19, 2013

  • Carl T.

    I can't make this, really would have liked to hear the presentations... have fun!

    March 19, 2013

  • Jen F.

    A thank you to everyone who has thought of others and changed their RSVP so that we can fit on, from the waiting list. It means a lot and now I can attend. Thank you again.

    1 · March 19, 2013

  • Julian W.

    Sorry cannot go now. Please give place to someone else. Enjoy!

    March 19, 2013

  • A former member
    A former member

    Sorry - urgent meeting in cambridge

    March 19, 2013

  • Ben H.

    Looking forward to join, its in my calendar now !!!!

    1 · March 19, 2013

  • A former member
    A former member

    How frustrating. I've had to make other arrangements.

    March 18, 2013

  • Florian B.

    Sounds interesting,especially after the SMACC 2013 (http://smacc.net.au) conference - but unfortunately I'm on a training course and can't make it.

    March 15, 2013

  • A former member
    A former member

    Wish I could make it -- this sounds like a great subject.

    March 14, 2013

  • anne m.

    sorry can't make it

    March 13, 2013

  • Jen F.

    Hi, Am very keen to attend and am on the waiting list. Hoping people who genuinely are unable to make it to remember to change their RSVP?

    March 13, 2013

  • Anu P.

    Just freed up my place. Sorry I can't attend tonight.

    February 20, 2013

  • A former member
    A former member

    Coming with a friend who would love this.

    January 31, 2013

  • Julian W.

    Looking forward to this. A key topic, and one that has several myths associated with it.

    November 30, 2012

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