- Student Interaction Design
We are revisiting the theme of student work and interaction design again this year. Students from RCA's service design and UCL's HCI programme will be telling their stories and showing their work, seeding healthy discussion and debate on student work, interaction design education, and student experiences. We will hear from the following students: Tiia Meuronen — UCL Tiia is a UX Designer with a healthy side of research and background in textile design. She is curious about the ways in which our digital experiences fit or don't fit into the physical environment and day-to-day lives. Tiia will be presenting projects created during a year-long MSc in Human-Computer Interaction at UCL, including topics such as tactile polling systems, designing to engage local communities and user-centered data visualization. Francesca Ferrari — RCA Francesca is a service designer who is currently investigating how design can inspire positive change for the future. With a background in Communication Design and a strong interest in Speculative Design, she uses her work to explore the ethics and the implications behind emerging technological and socio-cultural trends. She’ll be presenting an example of speculative service for a future world where Brain-Computer Interfaces (BCI) are the new normal and the two projects that led to the development of Zenith, an app that helps people redefine their idea of work. Yiyang Hao — RCA Yiyang Hao is a multidisciplinary designer with a background in product design and service design. She’ll be presenting 2 projects from her RCA experience, which focus on designing for public services in different cultural context via both physical and digital interactions. Nafeesa Jafferjee — RCA Hi, I'm an Experience and Service Designer who is passionate about designing how we can/should interact with technology and ways it can be used as a force for good. My projects at the RCA have spanned from how to we might interact with a driverless car, to designing an emotional learning program for children to prevent mental illness, to designing a financial service that also promotes health and wellbeing. Before the RCA, I worked for 5 years as an Experience Designer, mostly recently at OpenTable designing services and products that help restaurants run their businesses more efficiently and lucratively. Nikos Melachrinos — RCA Hi! I am a designer and a social scientist focused on using digital technology to improve people's wellbeing. During my time at the RCA I've worked across projects in the public and private sector exploring how technology can be a force of good, how do we connect the online with offline, and how to make digital services more human-centered. Chloe Ng — UCL Chloe is a user researcher and designer, with previous experience in software product management and health tech research. She is passionate about gathering insights to inform product design. At this meetup, she will share some of her work, including a physical prototype to assist breathing for stress relief, user research and redesign of the ICU patient dashboard, a digital prototype for enhancing solo museum visiting experience, research on rehab robotics, and user-centered data visualisation. Many thanks to Futureheads for the refreshments and Foolproof for providing the space. https://www.wearefutureheads.com/ https://www.foolproof.co.uk/ NB: We'll refund the full price of the ticket if you 1. attend the full event, or 2. request cancellation 24 hours before the event. If you can't attend, there are usually people who you can exchange with via the comments in the event page.
- TBBS (To Be Better Speculated)
We're excited to give you something different related closer to our emerging Strategic Design initiatives. Featuring Cennydd Bowles with a provocative new talk and Speculative Designer J Paul Neeley, we'll be exploring how different approaches to design can help us envisage new futures we need. BUILDING BETTER WORLDS Digital dystopias loom large over the coming decade – mundane surveillance, hypernudging algorithms, autonomous weapons, widespread disemployment – all against the backdrop of political upheaval and escalating climate crisis. It’s easy to succumb to fatalism, to feel powerless in the face of a world tipping off its axis. But our trajectory is not yet locked in: we have millions of futures to choose from. We’ve talked enough about how the tech industry lost its way; now it’s time to make things better. Cennydd Bowles, author of Future Ethics, will reveal how tech workers and companies can mobilise for change, bringing ethics into the heart of their practice, and making technology more responsible, more just, and more democratic. Better worlds are possible, if we wish them. CENNYDD BOWLES Cennydd Bowles is a London-based designer and writer with fifteen years of experience advising clients including Twitter, Ford, Cisco, and the BBC. His focus today is the ethics of emerging technology. He has lectured on the topic at Facebook, Stanford University, and Google, and is a sought-after speaker at technology and design events worldwide. His second book, Future Ethics, was published in 2018. J PAUL NEELEY J. Paul Neeley is a service and speculative designer exploring the social, cultural, and ethical implications of emerging technologies, with recent projects on happiness, healthcare, future mobility, and issues of complexity and computational irreducibility in design and business. He is consults in service & speculative design at Neeley Worldwide with clients like Moovel and the Policy Lab UK, and is a visiting lecturer in Service Design at the Royal College of Art. He has worked previously as a service designer at Mayo Clinic Center for Innovation and researcher at Unilever. He hold a Masters in Design Interactions from the Royal College of Art in London and a Bachelors in Communication Studies and Economics from Northwestern University.
- Design for the wider world
This month we will be looking beyond our little island, and the Western perspective on technology to explore design for emerging markets and cultures different to our own. We are delighted to have Rachel Simpson from Google and Chui Chui Tan from Beyō Global. THE UNIVERSAL DESIGNER Learning from our next billion users In 2016, India overtook the US in internet users. With the next billion users coming online for the first time in emerging markets, teams are tackling new constraints and opportunities to meet the needs of young, mobile-only users. Cost, connectivity, relevance, and literacy are key themes. Rachel will speak about designing for these users on Google Chrome, and will tell the story of Google Go: a startup Internet App within the company that was launched specifically for these users. She’ll touch on the unique constraints users in these markets face, and share the compelling solutions they have catalyzed within Chrome, Google Go, and other products. DESIGNING FOR GLOBAL AUDIENCEES Whether or not the product you’re creating is currently only being sold in one country, it’s always crucial to design and build it with global audiences in mind. Many businesses are convinced that designing for other markets means copying their successful business model in the home country. They believe that localisation is about translation. They design their products without properly understand what changes are needed and why they are needed. Even big companies do not always get it right. In this talk, Chui Chui will discuss how these inaccurate perceptions can lead to flawed businesses and decisions, and explore why and how to understand and design for users in different markets. CHUI CHUI TAN Chui Chui founded Beyō Global, a consultancy which helps companies use market, user behavioural and cultural insights to design a better product and service for their international customers. She works with companies such as Spotify, Marriott, Asana and TransUnion helping them to define their business and product proposition in different markets. Chui Chui is also the author of the book International User Research, the editor at Smashing Magazine and a regular international speaker. RACHEL SIMPSON Rachel is a Senior Designer, with 7+ years working with award-winning Design Agencies, ground-breaking Startups, and on teams at Google since 2013 (Chrome, Search, Duo). She has worked with clients and collaborators like Seth Godin, BMW/DriveNow, Doctors without Borders, and Freeletics. She has led over 20 Design Sprints, helping Doctors Without Borders drive organizational change, and transforming how Chrome approaches translation. She co-founded the first German version of the Maker Faire (Make Munich), and founded the Design Jam (designj.am). Linkedin: https://www.linkedin.com/in/rachelilan/ Twitter: https://twitter.com/rilan Website: https://rachelilan.com £10 of ticket fee is refundable after you arrive and sign in with us, or give us 48 hours notice. This helps reduce no-shows and allows others who want to attend a chance of getting in.
- Mobility interactions
Over the past few years, IxDA London has been following and challenging a lot of the hype re: autonomous vehicles, in-car interfaces and the role of connected devices in moving people better. This month, we are looking a bit broader to explore the often nebulous concept of mobility through the lens of interaction design. We'll be joined by Nate Giraitis from Smart Design, who will be talking through some of Smart's work across delivery, ride-hailing and shared mobility. --- NATE GIRAITIS — SMART DESIGN Nate is Strategy Director at innovation consultancy Smart Design, and co-founder of their London studio. A mobility expert committed to improving the quality of city life, he leads teams in the creation of new mobility services from ride hail to last mile delivery. He is a frequent writer and contributor to publications such as WIRED and Telegraph UK, and appears as a regular speaker at events including TU-Automotive, Wards Auto and the Service Design Network conference. Useful links: https://smartdesignworldwide.com/ https://smartdesignworldwide.com/news/nate-giraitis-explores-five-ways-smart-cities-will-change-driving-forever/ https://smartdesignworldwide.com/news/tu-automotive-expanding-mobility-mix/ https://smartdesignworldwide.com/news/people-really-going-autonomous-cars/ The Trainline will be hosting us and David Willis, a designer in the team, will also be sharing a case study around some of their recent work. --- LAUNCHING REAL-TIME TRAVEL UPDATES ACROSS EUROPE In this talk David will showcase Trainline's approach to launching a world first feature your customers crave in record time. There’s always many engineering and UX complexities to navigate, but he'll explain how by having the right design strategy, and letting your customers lead the way and inform on where you should be going next, you can deliver great value from day one. --- DAVID WILLIS — TRAINLINE David has 14 years experience designing for creative agencies and on in-house teams across brands such as Jamie Oliver, Kohler, Gordon Ramsey and Imperial Tobacco. He now sits on the Trainline Product Design Team working across all app and web channels on delivering features such as Real-time travel updates, disruption messaging and ancillary products, as well as working on other Growth, Brand and Data Science initiatives. Twitter - @djwillis1 dribbble.com/DJWillis Linkedin - www.linkedin.com/in/david-willis1
- IxDA Movie Night 2019
We’re back again with our annual movie night. A simple formula of video clips (not full movies) which we’ll play and then discuss. We’ll be covering the latest and greatest of interaction design. Please hit us up with any suggestions of things you’ve seen that would cause debate, or just blow our collective minds. £10 of ticket fee is refundable after you arrive and sign in with us, or give us 48 hours notice. This helps reduce no-shows and helps provide able people to attend.
- IxD19 Redux: Interaction 19 in Seattle
Several kind attendees who were at Interaction 19 will be sharing some of their best bits and learnings from the conference in Seattle. Our gracious and amazing speakers who'll be walking us through the conference highlights: - Filippo Yacob (Pigzbe) - Dario Violi - Peter Mullins - Sal Khan - James Bailey Topics we'll be covering include: - speculative design / future thinking - AI / ethics - design practice - keynotes — e.g. John Maeda, Marty Neumeier - designing for community and society - UX at NASA and more... If you attended and want to do a recap, get in touch with Boon or Jason. £10 ticket fee is refundable after you arrive and sign in with us, or give us 24 hours notice. This helps reduce no-shows and helps provide able people to attend. Note: TransferWise is on the 6th floor in the Tea Building, opposite Box Park. The Tea Building entrance is around the corner on Bethnal Green Road, between Pizza East and Lyle’s and opposite Box Park.
- Interaction 19 predux
Happy 2019 — we're bringing back our classic Interaction conference predux, featuring London-based Interaction 19 speakers and workshop leaders. They have kindly agreed to share their talks and workshops ahead of the main conference in Seattle. Come and get a preview and help shape what they deliver to the global audience. If you come, please be open, kind and supportive. Thanks to Foolproof and Futureheads for supporting us yet again to make this event possible. Here's a snapshot of our amazing speakers and their talks: -- James Bailey -- "Making It Happen: From Service Design to Real-World Delivery" James Bailey is Lead Design Researcher at Designit, with over 10 years experience leading projects and working for a range of sectors, local and global, B2B and B2C. At Designit he uses research and strategic design to solve the puzzle between business requirements and people’s needs, leading multi-disciplinary teams in projects that include ventures, business transformation, products and services. https://interaction19.ixda.org/program/workshop-making-it-happen-from-service-design-to-real-world-delivery-james-bailey/ -- Emily Sappington -- "Designing for AI: Creating Minimum Viable Intelligence & Setting User Expectations" I am the VP of Product at London-based AI startup, Context Scout. Before that I spent the bulk of my career in Seattle, Washington, designing Cortana across devices, particularly Natural Language & UI interactions with the assistant. Over my career I earned design patents for my contributions to various parts of the Windows operating system at Microsoft. I currently lecture at technology events encouraging diversity, I am a coach for Ada School, the National College for Digital Skills in the UK, and I am a recipient of an Exceptional Talent Visa from the UK Government and Tech Nation. Starting in 2019 I will be the Product Design Manager for Voice & Conversational UI at Babylon Health. https://interaction19.ixda.org/program/talk-designing-for-ai-emily-sappington/ -- Alberta Soranzo -- "Our Eternal (Digital) Afterlife: What if we had a way to buy more time - a way to defeat both death and fear so that we can live forever? We already have, but living forever isn’t what it’s cracked to be." As End-to-End (E2E) Service Design and Systems Thinking Director at Lloyds Banking Group, I focus on the creation and delivery of future-friendly services and customer outcomes that are rooted in systemic understanding and deliver value. I am driven by the opportunity to make a real impact on outcomes for both people and the organization, by looking after the big picture as well as paying attention to the very small things that to me ‘matter a lot’. Prior to Lloyds, I was experience design director at digital agencies in London and at UCLA in California. I have a long track record of leading strategic projects for global brands, including Oracle, Sun Microsystems, CDC, UCLA, HSBC, Deutsche Bank, RBS, BUPA, The Co-operative Group, EDF, Nuffield Health and T.Rowe Price. https://interaction19.ixda.org/program/talk-our-eternal-digital-afterlife-alberta-soranzo/ -- Ivor Williams -- "Designing at the End: What death can teach us as designers" I am a designer, developing new ways of thinking about and experiencing death and dying in the 21st century. I lead the end-of-life care projects at the Helix Centre, an innovation design lab inside the Institute for Global Health Innovation led by Lord Ara Darzi at St Mary’s Hospital in London. As director of the tech-for-good company Humane Engineering, I co-lead the development of Cove, a flagship mental health app available on the National Health Service (NHS) in the UK, and quoted as “one of the best mental health apps” by the Guardian newspaper. In 2018, I was named a New Radical by innovation foundation Nesta for “pioneering a human-centric approach to the experience of dying, bereavement and grief”. https://interaction19.ixda.org/program/talk-designing-at-the-end-ivor-williams/ --- NB, This is a ticketed event — sales open Jan 23rd at 12pm and £10 of your ticket will be refunded if you come and see us at the end or if you cancel with good warning.
- Interaction design for decentralised services
IMPORTANT: CHANGE OF LOCATION We have had to move venue to Tesco, please make sure you update your details and transport plans. INTERACTION DESIGN FOR DECENTRALISED SERVICES Blockchain technology promises a new wave of opportunity for technologists and end users alike. But with that come a new set of behavioural paradigms that interaction designers have to help users adopt. This talk introduces some of those paradigms and outlines the nuances that require new thinking from our community. LOLA OYELAYO-PEARSON Although a self-confessed geek, Lola spends most of her time putting people ahead of technology. With a wealth of experience as a UX specialist both in-house and agency, she ensures user-centred research and design are at the centre of all her work. Lola operates at a strategic level, helping organisations to see the bigger picture and mitigate their "me too" tendencies. She helps define meaningful, impactful and tangible product visions which they can actually execute. As an advocate for digital transformation, she has spoken broadly on how to create resilient environments for incubating design and agile delivery practices. At the moment, Lola is leading Product and Proposition at the blockchain startup Chainspace. Her work is focused on the emergent practices of design and research around decentralised technologies. JASON GRANT Jason is a computer scientist, UX designer, coach and Design Thinker. In early 2017 Jason conceived the idea of starting his own blockchain startup incubator. After exclusively interviewing some of the world's most prominent blockchain, ICO and crypto leaders, Jason got into coaching CEOs and executives of major banks about how to move them to Blockchain enabled systems. Jason is now a mentor to a range of world's most impactful blockchain startups as part of the Integral Incubator. He also runs an ever expanding ICO and crypto community with some of the most influential blockchain experts as part of it. Jason is a regular speaker about fintech and blockchain at banks, meetups and conferences around the world. Doors at 6:30pm for a 7pm start
- Narrative in Interaction Design
Tickets available from 12pm October 23rd You're designing a new service, product, app, website, etc., and you want all the parts to work together. You want it to make sense, and the interaction to be seamless. You want it to be *meaningful*. But where do coherence and meaning come from? Victoria Kirk-Owal is a design strategist who's been tackling this problem for over a decade. She and her business partner Carl Alviani have found that the most meaningful experiences usually have the best stories, and a good story always makes a good interactive experience. Come join us on Tuesday the 30th for a 1 hour workshop when we'll practice using narrative in interaction design. We'll discuss the psychology of storytelling, why humans tend to think in narrative, and how designers can take advantage of that tendency to draw up user journeys and experience maps. We'll also practice narrative prototyping in action, and show how it can get design teams communicating better and working in the same direction. This event also marks the launch of Protagonist Studio, an experience design agency based in Amsterdam and London. Doors at 6:30pm for a 7pm start
- Interaction Design Day London
We are delighted to be hosting our first full day event. We have some excellent topics and speakers for the day already with even more to be confirmed. Please note that we have set a higher ticket price of £50 for this event to ensure attendance and that those that really want to come can. Our intention as always is to ensure the best crowd for the best discussion, not make money. So if you attend and stay, we will refund you back £50. SPEAKERS - Ruby Steel, Senior Design Strategist, Smart Design - Rahel Anne Bailie, Chief Knowledge Officer at Scroll in London - Raphael Clegg-Vinell, Accessibility and Usability consultant, AbilityNet - Neil Churcher, Head of Design – Design and UX, Vision, XDLab, Orange - Ian Hamilton, Game accessibility specialist & advocate - Haiyan Zhang, Director of Innovation & Technical Advisor at Microsoft Research - David Rogerson, Principal Consultant, Foolproof ——— IxDA LONDON’S PARTICIPATION AND VISION We're hosting a one-day event on 25 Sept as part of World Interaction Design Day. We'll be bringing together a group of passionate practitioners, leaders and advocates to advance the discipline of interaction design through a series of presentations, workshops and most importantly, critical discussions and meaningful dialogue. We aim to address the “Diversity and Inclusion in Design” theme by curating our programming around the rich diversity of the human condition, believing that this is a foundational perspective that informs all design work impacting us all as a species. We believe that design practitioners represent a centre ground between, on one end — organisations, power sources, and large-scale systems — and on the other extreme — the vulnerable, poorly represented, and fringe members of society-at-large. To make the right decisions in our position of influence, we need the right tools, knowledge and worldviews to effectively address the breadth of human diversity. Thus, we hope that this event will help us achieve that. ABOUT INTERACTION DESIGN DAY World Interaction Design Day is where we come together as a united global community to show how interaction design improves the human condition. Our aim is to have a positive, long-lasting impact by facilitating activities that support dialogue and outcomes. Presented in partnership with Adobe and IxDA, we welcome everyone to contribute by hosting activities for their local communities around this year’s theme: Diversity and Inclusion in Design https://interactiondesignday.org/ https://medium.com/ixda/announcing-world-interaction-design-day-3d2d2582a6ab We also thank our local partners Foolproof and Futureheads in enabling this event to take place.