Virtual - September 2020 KC ACE Meeting - Taking Jira Service Desk to the Next L

Details

THIS IS A FREE EVENT - PLEASE FINISH YOUR RSVP IN THE LINK BELOW

https://ace.atlassian.com/events/details/atlassian-kansas-city-presents-virtual-september-2020-kc-ace-meeting-taking-jira-service-desk-to-the-next-level-with-powerapps/

Automated Jira Admin Service Desk - This talk focuses on how to use automation to provide immediate value to customers in Jira Service Desk. The Automated Jira Admin Service Desk is a free solution written for Power Scripts that provides a self-serve Service Desk portal that performs the most common Jira admin tasks automatically.

Reports, Metrics & Dashboards - This talk focuses on how reports and metrics can be effectively used to quickly consume complex data such as the health of your Jira instance. It demonstrates Health Reports, a free solution written for Power Scripts and Power Dashboard Gadgets and Reports, a framework for creating custom reports and dashboards.

We will be using a Teams Meeting for this event. The meeting info will be sent out to all RSVPs. The day of the meeting.

Agenda

11:30 AM: Join the Virtual Meeting - This will be a TEAMS meeting. The meeting info specifics will be sent out the day of the meeting.

11:40 AM: Presentation from cPrime

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Speaker

Jonathan Muse - Cprime (Product Manager)

• 20+years’ experience in the software development process
• Began his professional career as a software developer but quickly transitioned his focus to the business side of things
• While in the healthcare industry, spent many years helping other teams succeed through process improvement, tooling, and automation
• Passionate about integrations

Hosted By

Karen Mustain, Atlassian User Group Leader

Jessica Witt, Atlassian User Group Leader

David Puchosic, AUG Assistant

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Global Partner

Atlassian (http://atlassian.com)

Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.

Partner

Atlassian (https://www.atlassian.com/)

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For nearly a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries.

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THIS IS A FREE EVENT - PLEASE FINISH YOUR RSVP IN THE LINK BELOW

https://ace.atlassian.com/events/details/atlassian-kansas-city-presents-virtual-september-2020-kc-ace-meeting-taking-jira-service-desk-to-the-next-level-with-powerapps/