**Free Pizza & Soda**
Discovery & Exploring best use case scenarios for implementing a chatbot.
How to Define your Chatbot Goals?
Figure out the data you want to gather?
Crafting questions to curate the data you want (steer the conversation) & creating Use Case Scenarios.
How to Map Customer Journeys?
Using chatbot templates as a starting point or starting with a blank slate.
Testing, Evaluating, Tweaking & Modify changes to your Chatbot.