- Designing Organizations
Products, Tools, Systems, Environments, Services, you name it. We Designers design everything. And we should. There are a lot of things that have severe problems and need to be designed appropriately. Like Companies, for example. Have you ever heard about a Company that runs smoothly and without any hiccups? Or should I say, have you ever heard about a significant and growing company or organization, that is not always, consistently, day in and day out, running aimlessly trying to put out catastrophic fires everywhere? Well, in this next meetup, we are going to talk about how some designers are working to help Organizations (Private Companies, Associations, Government Entities, etc.) to be better and to design themselves, and help them to navigate the necessary changes that they need to do to their business model, their culture, their employee experience and all of those things an Organization encompasses. So, let's talk about that, and let's get together once again next Wednesday, December 19th, starting at 18:30, at the new Beta-i offices in Lisbon (and yeah, what better place to talk about Designing Organizations than at a Startup Accelerator). We will have three speakers and a panel discussion afterward, and also some snacks and drinks as well. We are going to have Rita Ribeiro da Silva, Founder of Skoach, talking about "Designing Through Behavior"; then Laura Lorenzo, Experience Designer at OutSystems telling us about "A new way to Make the workplace work" and finally Lauren Currie, Managing Director at NOBL that will talk about "Designing Culture". After all of this, we will have a panel discussion moderated by Susana Branco, Employee Experience Designer, around the topic of "How can we design the employee's experiences?" As usual, please register as soon as you can because the spots are limited and they usually run out pretty quickly. Stay cool and see you there! =)
- Framing Design Ops
This meetup is going to be much more practical than the last ones. In this one, we will talk about the current state of Design Ops and the evolution of our Design Tools, and we will even count with the special presence of the Framer team, that will show us their latest release of Framer X. If you don't know what Framer is, you should definitely check out the sexy short video and be blown away: https://www.youtube.com/watch?v=foSkKVtHkM4 Also, we will be talking about Design Ops, the larger theme that has been thrown around for some time now as something we, as Designers, should be aware of, especially if we work in a larger Design Team and really feel the pain of the lack of processes and methodologies to coordinate everybody and accomplish our everyday tasks as Designers. So, for us to get more into that, let's get together once again next Thursday, November 15th, at Farfetch offices in Lisbon, starting at 18:30. We will have 3 speakers and a panel discussion afterward and the usual snacks and drinks as well. Here is the speaker list: Product Design & Evolution of Tools by Alexander Artsvuni, Principal Designer at Farfetch Alexander is currently a Principal Designer at Farfetch specializing in mobile app design. He is originally from South Caucasus — Armenia, Yerevan. He has lived, studied and worked as a designer in Moscow and California. He then moved to the UK to do a post-grad in Visual Communication. Over the last year, he has enjoyed organizing regular design meetups and working with designers in London, Lisbon, and Shanghai doing his bit to bring the Global design community together. Design Ops: Effective Design at Scale by Sónia Gomes, Lead Product Designer at Prozis Sónia is a tenacious product designer, mentor, and maker. For the past 14 years, she has been passionately designing with awesome people at awesome companies like Devscope, Betfair, Blip, Tigerspike, and Net-A-Porter. Currently, at Prozis, she is looking after the product design team aiming to influence and scale the design culture. She focuses on implementing and spreading a DesignOps mindset. Sónia is also a trainer at Edit and mentor at The New Digital School. She is a member of the Design Leadership Forum by InVision. A Unified Creative Process by Aroa Gil Bo, Strategic Design Partnerships at Framer and Edoardo Mercati, Product Designer at Framer Aroa is responsible for Strategic Design Partnerships at Framer. She works with teams to optimize their design to production workflows by integrating Framer X. When not learning React, you can find Aroa running free in nature. Edoardo is a Product Designer from Italy, working on the Framer app alongside its website and marketing initiatives. Prior to that, he designed a mobile-only banking app (bunq) and a large scale design system for FinTech (Backbase). When not drawing rectangles in Framer, you’ll find him on his bike getting lost in the Dutch countryside. Panel Discussion: The Designer of the Future by Nicholas Mandelbaum, Product Designer Nicholas spent the last ten years learning what moves and motivates people, five years of which in our lovely Lisbon. Whoz, his HRTech startup, is building an AI to help people and organizations understanding and improving their skills set. As usual, please register as soon as you can because the spots are limited and they usually run out pretty quickly. Stay cool and see you there! =)
- Designing in Context
Yes, I know, ideally, all Design work should be done in context. But if you think about it, most of your design work is done while you are seated at your desk, which is probably very far from the place your Users are actually going to be using the thing you are designing. So, as Designers, apart from understanding the Users and the Problem that we are designing for, we also really need to deeply understand the Context where the Users face that Problem. Sometimes, specially in Enterprise Software, the Context is so peculiar that a single and apparently small detail that we can't control as Designers, ruins the whole experience that we've designed for the User. So that is why we need to do our Research about the context as well, not just about the Problem and the Users, and be aware of the context where our software is going to be used, at all times. So, to see some examples of that, let's get together once again next Wednesday, October 24th, at Talkdesk offices in Lisbon, starting at 18:30. We will have 3 speakers and a discussion afterwards and the usual snacks and drinks as well. As usual, please register as soon as you can because the spots are limited and they usually run out pretty quickly. Stay cool and see you there! =)
- Design Ethics
For a while that the discourse in Design has been mainly about tools, templates, tips and tricks and so on, and very little about Design careers, the future of the craft, the Designer responsibility and all of the ethics involved in our job. After the last meetup where we talked about Design for Good, we are now going to try to bring into the public design discourse the hard topic of Ethics in Design. As Designers, we don't usually learn about Ethics in our formal Education (like, for example, Doctors do), and when we do learn about it, it is probably already too late to change something meaningful. But everyday, as Designers, we take decisions that have an impact in our users, our companies and in the world, and it is not always clear what is the right path to choose, what is the framework to follow, how can we predict and minimize the consequences, and ultimately how can we ensure that our decisions do no harm. So, on this meetup, we are going to have a Data Scientist, a seasoned Head of Design, an Artist, a Philosopher and a game about Ethical Dilemmas to see if we can come out of it with a better understanding of what this is all about. As you can see, it is going to be a full event that we think you are not going to want to miss. The meetup will happen at the new offices of Feedzai, right in the heart of Lisbon, in Marquês de Pombal, on the 2nd of October, starting at 18:30 sharp. As usual, please register as soon as you can, because this time, the spots are limited and they usually run out pretty quickly. Stay cool, and try to remain ethical until then.
- Design for Good
Aren’t you tired of working day and night, wireframing and pixel pushing you guts out and doing all that effort just to get an update on your bank account balance every month? Don’t you think that there should be a better motivation, besides the money, for you to wake up everyday and apply your skills and effort in challenging problems? As designers we reach people in ways we might not be entirely aware of, impacting people’s lives at all levels. We have that power. And we should be more responsible on how we use that power and be sure that is it used for good. Is it achievable? Can we Design for Good? So, on this meetup, we are going to have 3 guests talking about their experiences in designing for good, both in agencies, private companies and in the government. After their examples, we are going to have a debate about how Designers can contribute to this movement of Designing for Good. _________________________________ Daniel Santos – Service Designer, at LabX - Laboratório de Experimentação da Administração Pública He was Design Lead at FutureEverything in Manchester, UK, where he developed large scale participatory design work. Previously, he lived in India where he mentored young creatives and taught design in higher education for about 4 years. He moved back to Portugal to join the founding team of LabX — the first innovation lab for the Portuguese public sector — as a service designer. In his talk, he will demonstrate how LabX is applying innovative methodologies to make public services more efficient, improving the daily lives of both citizens and civil servants, and heading towards enabling evidence-based policy making in Portugal. He will shed light on how LabX is embedding an experimentation culture in the public sector by creating a safe place where it’s possible to take risks and make mistakes. He will also share insights and results of projects the team has been working on and how these projects might help — on the longer term — to increase citizens’ confidence in the public sector. You can see all about him here ( https://danieltsantos.com ). _________________________________ Jeremy Tweedt – Art Director and Visual Designer at Mojo Dealers. Jeremy worked in the advertising and social media industry for 5 years, in global agencies such as Young and Rubicam and BETC before co-founding Mojo Dealers in 2017. Mojo Dealers is an agency aiming to put creativity to the service of ethical brands and projects that matter. On his talk he is going to talk about how Mojo Dealers creates with the power of storytelling and make sure you know, as a Designer, who you are designing for. You can see all about it here ( http://mojodealers.com ). _________________________________ João Ferreira – Design Director at Impossible Labs With almost 20 years of experience in international advertising and design agencies, working on product and service design for some of the planet's most known brands, he is currently the Design Director for Impossible Labs ( http://impossible.com ) in Lisbon and a design teacher at Faculdade de Belas Artes da Universidade de Lisboa. In his talk, he is going to tell us a little bit about himself, how his ideas easily merged with Impossible's planet centric mindset and work processes, and he will also throw in an example of how they used that approach to create Fairphone, a fair product and the world’s first ethical and modular smartphone. The title of his presentation, “We are what we do, not what we publish”, is just a bit of a provocative tease to help trigger our creatively active brains to think if we are taking real action towards what we believe, or simply reacting to the challenges that are presented to us. You can see all about him here ( https://www.linkedin.com/in/joaoferreiradesign/ ). _________________________________ The meet up is going to be at Impact Hub, at 7:00pm next Wednesday, May 9th. Stay cool and do some good! =)
- Design for the Complex Enterprise
Design for what? Isn’t that a spaceship or something? Not really. In this context, “the” Enterprise is the company. More specifically, a company’s undertaking and activity. So when we talk about designing for the Enterprise, we are talking about designing digital products that help companies to run their operations better, more efficiently and smoothly smooth. Apps and websites that are going to be used by business users, real human beings, that are trying to get some serious work done on their devices at the desk and on the go. So Slack, Intercom, Talkdesk and many others can be called Enterprise Software because of that. The problem is that, in the old days, nobody cared that Enterprise Software was hard to use. Employees would get training and they would be forced to use those chaotic pieces of interface and they would have to be miserable while doing that in their work lives. But then, recently, they realised that on their personal lives they use apps that are much more easy, pleasant and delightful. So, enterprise software had to step up its game. The issue is that, the complexity of the Enterprise is still there, and it is not going away anytime soon, so how do you design an easy and simple interface for something that is inherently and systemically complex? That’s a real challenge for Designers! So, lets take a look at that challenge next Wednesday, March 14th, at Talkdesk offices in Lisbon, starting at 18:30. And because this is a very interesting topic, where a lot of people will have interesting thoughts to contribute to, we will have a group conversation with the fishbowl format, more specifically, an open fishbowl. ( https://en.wikipedia.org/wiki/Fishbowl_(conversation) ) Also, here are some relevant articles on the topic to detail a little bit more the kind of challenge we are dealing with in here. Figuring out Enterprise Design – https://medium.com/design-leadership/figuring-out-enterprise-design-d6f8db569d32 Where the author offers 6 tenets for an evolving enterprise-centered design practice from his experience at Percolate. The Future of Enterprise Design Is Consumer-Grade UX – https://uxmag.com/articles/the-future-of-enterprise-design-is-consumer-grade-ux Where the author explain how the user has become the decision maker in the choice of software to use and how a good user experience is essential for success. As usual, please register as soon as you can because the spots are limited and they usually run out pretty quickly. Stay cool and see you there! =)
- How to Run a Design Business
– A Business? To Run a Business? What do you mean? I need to Design man! DESIGN! ...says the hipster Designer. Designers usually focus on Design, and that is good. But sometimes we should also look at the business side of things. Design is a Job (https://abookapart.com/products/design-is-a-job) and as a job that it is, it should force us, Designers, to be more aware of all the other things in our Business. How to deal with clients or stakeholders, how to present and communicate Design solutions, which methodologies to use and how to use them, how to involve the right people at the right time and even how to talk to them in an efficient and professional way. This is all part of a Product Designer / UX / UI Designer job and we usually ignore it at our own peril. So, to cater for that, we will have 3 guests, mostly non-Designers, that currently run their own successful Design Businesses and they will talk about how they do it in their own companies, and more importantly, why they do it. This time, the meetup is going to be at Second Home Lisboa, at 6:30pm on a Wednesday, November 15th. As usual, please register as soon as you can because the spots are limited and they usually run out pretty quickly. Stay cool! =) --- Meet our speakers: Susana Salgado, Partner & Operations Manager at Kitchen Agency. With a background in Psychology, Susana has worked in multiple areas of expertise for over 12 years. Management, finance, human resources, team management, and project management, to name a few. This diversity gave Susana a valuable and global knowledge about what it takes to manage a business. In this talk, Susana will share the activities that Kitchen Agency has been implementing, along with the processes and methods they’re using, why they use them, and with what results. Susana will also share insights on how they manage the relationship with clients, which is based on 3 fundamental elements: pre-sales as a strategy, managing expectations as an element of trust, and the concept of “Share Life”. --- Rodrigo Costa, CEO at Monday. In 1998, Rodrigo was already involved in Digital Marketing for CDB Research & Consulting, in New York, and afterwards as Product Manager for B. Braun Medical. He then Became a Senior Product Manager for TMN, at the time the leader mobile operator in Portugal. Still in Portugal Telecom Group he moved to manage the Strategic Partnerships area at PT WiFi. In 2006, he launched Monday Interactive Marketing, and he's also a partner of the fantastic Lisbon Dreams Guest House and Lisbon Dreams Holiday Homes. Rodrigo tells us that throughout his life as a Manager, with a College Degree in Marketing Management, a Post Graduation in Management and an Executive MBA, his relationship with designers wasn’t always easy. Today, the team at Monday believes they are very close to the perfect understanding - thus defining the starting point of his talk "How Designers Changed Me". --- Tiago Nunes, Official Design Thinking Coach at HPI Academy - School of Design Thinking in Berlin. Tiago is a Co-founder of With Company - Strategic Design Consultancy, and a founding member of the international innovation network D.eople. He holds a Graduate Degree in Product Design (FBAUL), Post-Graduate in Strategic Design and Innovation (ISEG), and an advanced training in Design Thinking - HPI Stanford/D.School in Berlin. Passionate about Human-Centered Design, oriented to strategy and innovation, Tiago has worked with and managed multidisciplinary teams, developing innovation oriented projects for companies and organizations such as: Jerónimo Martins, SAP AG, MSD and FOX Broadcasting, among others, in Germany, Spain, USA, Australia and Brazil. His talk, "Designing the conditions for a significantly different company”, will focus on how his team has been defining the conditions and supporting tools at With Company, to manage, evaluate and grow their business. --- Be sure not to miss it! =)
- How to Scale a Digital Product Design Team
Hello once again, fellow UXer! Yes, I know it has been a long time overdue, but.... ...this September, UX Tasca is back for a casual meetup at the Wodify offices in Lisbon. You can check out their cool Lisbon office here (https://medium.com/lemon-works/living-offices-s02e05-wodify-851ed3aa7a61). This is going to be the first meetup in this new season of UX Tasca where we will pop-up in the offices of some of Lisbon’s coolest tech companies and gather around some awesome folks to talk about the future of our craft. So, without further ado, on Thursday, September 21st, we will have 3 talks around the very same topic: How to Scale a Product Design Team. First, we will have Francisco Contel-Martins (https://www.linkedin.com/in/francisco-contel-martins-b5ba82b/), Head of Product Design at Wodify (http://www.wodify.com), that is going to welcome you to the office and then present for the first time to the public, the Wodify Design Canvas, or WODCA for short. WODCA is a style guide that is currently being developed to help speed up the production of high fidelity designs and ensure the consistency across all Wodify Products. In his demo, you will see some Sketch + Abstract wizardry that is really a glimpse into the future of how an effective Product Design team should work. Then, we will have Tiago Machado (https://www.linkedin.com/in/playout/), Head of Design at Instituto Superior Técnico (https://tecnico.ulisboa.pt/en/), the most prestigious engineering university in Portugal, where he leads a team of +10 people working in several parallel projects that need to cater to all the diverse needs of a modern day, top grade academic institution. Tiago is also a professor and the co-founder of the new Digital Experience Design postgraduate course of Faculdade de Belas-Artes in Lisbon and he will show us how he makes sure that his team stays at the top of their game by keeping a mindset of constant learning. And lastly, we will have Tiago Cabaço (https://www.linkedin.com/in/tiagocabaco/), Head of Design at Uniplaces (http://www.uniplaces.com), which is currently leading a team of 7 Digital Product Designers and Researchers that work every day to ensure that Students and Landlords have the best possible experience on the Uniplaces platform. Tiago will share his tips on how to lead and scale a Digital Product Design team, drawing for his past 10 years working as a Design Lead in the US for companies like Nuance Communications, Gyft, and more recently in these last 3 years, Facebook. So yeah, press that sexy red button and join us for what will definitely be a good learning session on How to Scale a Digital Product Design Team. There are only 40 spots left, so please join us as soon as you can. Best, Paulo Fonseca
- Let's discuss Digital Design Education in Portugal!
Hello There! Here we are in this mixed season where the long sunny days are gone, work is getting even more stressful with the end of the year in sight and we are all still adapting to this transition from joyful summer to working winter. So yeah, we think this is the perfect time to reflect and debate a bit on the future of UX, more specifically, the future of the Digital Design Education here in Portugal, and doing that while we drink a few glasses of wine and meet interesting and smart people in this field. Let’s meet up, for the UX Tasca Meetup #2 where we are going to have 4 special guests to talk about the future of Digital Design Education, all of them involved in the education of digital designers and all of them with very interesting perspectives of what the future for this area should be. Bruno Nobre (https://pt.linkedin.com/in/bnobre) is a User Researcher and the coordinator of the postgraduate studies courses in Interactive Media Design and Web Design at IADE where he also promotes short-term courses, seminars and workshops within interactive media related areas at the IADE User Experience Lab (http://www.iade.pt/en/research/unidcom). Fernando Mendes (https://pt.linkedin.com/in/coworklisboa) is a Designer that has been working on the web since the very early days and is now best known as the force behind Coworklisboa (http://www.coworklisboa.pt/) and a reference on the global coworking movement. Fernando also teaches at IADE and is now working on his Ph.D that is focused on new ways of teaching and learning. Tiago Machado (https://pt.linkedin.com/in/playout) is a multidisciplinary designer that is currently working as Head of Design at Instituto Superior Técnico in Lisbon. He is also a professor at the new Digital Experience Design (http://dxd.belasartes.ulisboa.pt/) postgraduate course of Faculdade de Belas-Artes in Lisbon and is pursuing a Ph.D focused on documenting the history of web design since it’s inception. Tiago Pedras (https://pt.linkedin.com/in/tiagopedras) is a web design teacher and Digital Director at Surreal, a branding and strategic marketing agency. He has been working in the Web world since 1998 and teaching all about it since 2006. He is also the Founder of The New Digital School (http://thenewdigitalschool.com/), an international Web Design school in Porto that aims to disrupt the Digital Design Education with a whole new approach. We are gonna have a great time, so please, make the space in your agenda to show up at IADE next Thursday, November 3rd at 7:00pm, to discuss this topic and, as usual, after the meetup we will have a very nice Portuguese dinner in a typical Tasca nearby. Best, Paulo Fonseca
- UX Tasca, the get together for the local UX community!
UX Tasca is the relaunch of Lisbon UX Cocktail Hour. We renamed it UX Tasca to give a it Portuguese feel. Tasca is the portuguese name for a local restaurant. The aim of the meetup is for people to gather and discuss ideas, just like in Tasca's. The event will be an ambassador in Lisbon for the other User Experience networking events, occurring in the rest of Europe like UX Cocktail hour in Amsterdam and Rotterdam, UX Happy Hour in Berlin, and UX in the Pub in the UK and Ireland. The event is open to anyone in Lisbon that’s interested in User Experience, from Designers wanting to know more about the field, Startups wanting to know how they can improve their UX, to researchers wanting to know more about the different UX study methods. After the event we have booked a local Tasca for dinner, so we can get to know each other properly.