How chatbots and voice assistants can help in medical diagnosis?
Adam Radziszewski will present how Infermedica handle NLP problems. Most difficult part is to detect and understand medical concepts in user input.
Infermedica creates AI driven triage solutions that helps insurance, healthcare companies and hospitals increase efficiency, improve patient flow, and reduce costs. Main products include Symptom Checker, Call Center Triage and Emergency Room Triage software. Company’s products have been used by over 3.5 million users worldwide and its technology is offered as white-label solution in 15 languages. Some of the key customers include Allianz Worldwide Partners, Dovera, PZU Zdrowie and Medis.
Patients use search engines to self-diagnose. Then they get confusing results and don’t know what to do. Symptom Checker solves this problem by using artificial intelligence to first check symptoms and then connect patients to the appropriate medical services.