With the ongoing pandemic, digitalisation has become increasingly important. Brick-and-mortar stores have closed and reopened online and the need for remote collaboration tools has risen sharply. Teams, communities and families are meeting virtually, and everyone seems to be OK with e-signatures and e-invoices.
Since the opportunities for ad hoc discussion and collaboration in the office have evaporated, organizations have reacted in very different ways. Some of the drivers behind this include the levels of self-organization and risk appetite. Companies at the centralized end of the scale — ones that use traditional methods or perhaps “do” Scrum — find it difficult to experiment and have reacted slowly. They are doubling down on their existing digital tools and tend to further centralize the control and increase the compliance checks.
At the other end of the scale, agile and resilient organizations have been able to react faster and actively search for novel ways of working. Making sense of the situation, they have moved towards exploring the adjacent possible, picking up digital services, adapting tools for their own purposes and scripting their own solutions. The results are sometimes unexpected but always effective. From a digitalisation perspective, the sudden change in working habits has given them an impetus to search out new avenues for automation and collaboration.
Ultimately, we think it boils down to a question of perspective: are you ready for change or not? Some companies are convinced that the world is stable, and will return to normal after COVID. Others think that change is constant, and that new challenges and opportunities will undoubtedly arise beyond this particular pandemic. Needless to say, one kind of company is more likely to survive and prosper. Which kind would you like to be?
Join agile42 coach, Martin von Weissenberg, alongside Dave Snowden, Founder and Chief Scientific Officer at Cognitive Edge, as they discuss the way agile and digitalisation are intertwined, and why it’s misleading to think of digitalisation as a one-time “transformation”.
Martin von Weissenberg - Martin has worked across the software industry for over 20 years, in startups as well as multinationals, as a senior developer, sysadmin, sales engineer, project manager, process developer and partner. He started studying agile methods in 2004 and made the shift in 2006 when he first took a position as a Scrum Master.
Dave Snowden - Dave Snowden divides his time between two roles: founder Chief Scientific Officer of Cognitive Edge and the founder and Director of the Centre for Applied Complexity at the University of Wales.