• Complexity, Systems & Organisation Design.

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    Systems Thinking or Thinking in Systems can mean different things to different people… the discipline of Systems Thinking is more than just a collection of models, tools and methods, it is a cognitive framework and / or mental model. Systems thinking both consciously and unconsciously can aid to expand our ranges of choices for creative ‘problem solving’ and avoid unintentional consequences through making better sense of the VUCA environment that we all operate within. Designing in Systems helps our organisations and Leadership to create, build and ultimately Design sustainable businesses for the future
    We'll explore the following connectors:
    * The dilemma of complexity…
    * What is Systems Thinking?
    * How can KM help us to overcome our varying states of complexity?
    * Organisation Design. The missing piece of the transformational jigsaw.

    Outcomes:
    Participating in this event will enable you to:
    * Learn to work better with complexity
    * Better understanding of the benefits of working with and within
    Systems.
    * The role of KM within Organisation Design

    Our Speaker: Gareth Evans
    Gareth is a Global Performance Leader who specialises in Organisation Design and Development, Business Transformation, Systemic Leadership & People Development. With over 15 years under his belt helping organisations to transform into ‘a better version of themselves’ through creative engagement, authentic curiosity and professional creditability.

    Gareth works ‘hand in glove’ with business and specialist leaders to make sense of their current environment, exploit what they know and uncover what they don’t through facilitating effective conversations and dialogue with business influencers and decision-makers… Gareth strives to help people, managers and leaders to think, feel, act and behave positively different, placing people at the heart of their system and working hand in glove to unlock their true performance, talent and potentiality.

    linkedin.com/in/gareth-evans-msc-2141a325
    www.wicked-people.com

    Agenda:
    6:00 - 6:30 networking over drinks and nibbles
    6:30 - 7:45 exploration of the topic
    7:45 - 8:00 wrap up and informal conversations
    8:00 Dinner for interested parties

    3
  • The Door to Knowledge: Opening up with Humility

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    We live in an entangled world where the social nature of people and knowledge flows through a wave-rich ocean of change. Within this Knowledge cannot be contained; even when it is bounded in a product, it is not long before something new and different emerges. Just as a sailboat in the wind, opening to, engaging, and becoming one with the energies surrounding us provides a richness, a depth, that cannot occur in isolation.

    In the expansion of our mental capabilities, we seem to have forgotten the nobler parts of humanism, individually and collectively seeking the potential value and goodness of humanity through rational thought. Accelerated mental development was demanded for survival in an ever-changing, uncertain and complex world. And ego—and arrogance—burst through in a highly competitive, live-or-die market, with decision-makers and organizations tightly grasping and secreting their new ideas in an attempt to be first to market and hold onto any competitive advantage presenting itself.

    Humility is a human choice. To successfully co-evolve, we first must have an accurate view of ourselves, not too high or too low, which is the individual focus of humility. And acting at the interpersonal level requires moving beyond a self-focus to an “other” orientation, which is the interpersonal focus of humility. This would include development of empathy, knowing the needs and wants of others and taking those into consideration in our decisions and actions. Each of us walks a unique path in what we call life; hence, there is always something to learn from each other. Let us explore this further with humility. In this presentation followed by a dialogue, all thoughts are welcome.

    Outcomes:
    • Deeper understanding of the value of humility.
    • Ability to apply the human learning tool of humility.
    • Including examples of professional humility providing value through better knowledge management.

    Our Speaker:
    Dr. Alex Bennet is Professor, Knowledge and Innovation Management, at Bangkok University and Co-Founder/Director of the Mountain Quest Institute. Located in the Allegheny Mountains of West Virginia, the Institute is focused on achieving growth and understanding through quests for knowledge, consciousness and meaning. Alex, recipient of the Distinguished Public Service Award, is the former Chief Knowledge Officer and Deputy Chief Information Officer for Enterprise Integration of the U.S. Department of the Navy, simultaneously serving as internal KM consultant for the U.S. government. She has authored hundreds of papers and co-authored thirteen books with her partner Dr. David Bennet, including a new theory of the firm based on the Intelligent Complex Adaptive System model for organizations. More recently, the Bennets spearheaded development of the Intelligent Social Change Journey (ISCJ) model, supported by a five-book series entitled The Profundity and Bifurcation of Change. The ISCJ is a developmental journey of the body, mind and heart, moving from the heaviness of cause-and-effect linear extrapolations, to the fluidity of co-evolving with our environment, to the lightness of breathing our thought and feelings into reality. In further support of this journey, 22 Conscious Look Books—conversational books for the graduate of life experience—are available in the Possibilities that are YOU! series. Alex believes in the multidimensionality and interconnectedness of humanity as we move out of infancy into full consciousness. Alex may be reached at [masked].

    Agenda:
    10:00am - 10:30am networking over drinks and nibbles
    10:30am - 11:30am exploration of the topic
    11:30am - 12:00pm wrap up and informal conversations

    1
  • KMLF Change Management- To move an elephant

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    The session will be handled as a discussion, transferring knowledge as how to better succeed in change management activities in organizations, while engaging the audience to speak, suggest ideas and challenge the speaker.
    Key items include:
    • The challenge
    • Initiating a change
    • Managing the process
    • Closures
    • Down to earth: preparing a change management work plan

    Outcomes
    There is no good recipe for change management, however there are good ideas that can help managing this journey successfully. The session will provide an outline for such.

    Our Speaker
    Moria Levy, Ph.D., serves as CEO and owner of ROM Knowledgeware, a leading KM solutions firm in Israel (40 employees). Levy has 35 years of experience, among them over 20 years in Knowledge Management.
    Levy is the chairman of the global expert committee of ISO (TC260/WG6), and led the team of worldwide experts, in writing the global Knowledge Management ISO standard (30401). Levy initiated Knowledge Management studies, taught already 5 years in high schools in Israel, as part of an official program of the Ministry of Education of Israel, for digital, knowledge and information. This is the first program of its kind in the world.
    Levy serves as the deputy chair of KMGN (KM Global Network) and leads the KMGN taskforce: Bringing the KM future.
    Levy is the known to be the most active researcher of KM in Israel. Her research “WEB2.0 implications on Knowledge Management” has been cited over 600 times and was recognized as a KM “classic research” and indexed Thomson Reuters "Journal Impact Factor" as to her achievements. Levy is the chairman of the Israeli Knowledge Management Forum, which unites all KM parties in Israel.

    Agenda:
    6:00 - 6:15 Welcome and brief conversation
    6:15 - 7:30 Exploration of the topic
    7:30 - 8:00 Networking, wrap up and informal conversations

    1
  • KM From Scratch

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    Felicity McNish and Sue Stewart from Aurecon will share their 2-year journey conceptualizing and implementing a future-focused knowledge ecosystem to unearth and leverage the rich critical knowledge across the engineering & consulting business. This session is based on a recent presentation they made to KM World, it will be an interactive discussion and step through of their journey.

    Knowing that past knowledge efforts had failed, yet pockets of ideas and appetite existed within the business, the duo walked into the challenge with their eyes and ears open, and sleeves rolled up. They share the steps they took to create the knowledge ecosystem, including designing dedicated knowledge environments, connecting processes and platforms, and considering future AI, including Syntex and Viva Topics currently being trialled on their knowledge platform.

    They will also provide tips on managing the behavioral change required to embed knowledge into the organizational culture. Change is not one size fits all; it’s dependent and interdependent on the environment, the market, the organization, the strategy, the culture and the individuals involved to be prescribed in a cast-iron process. Compounding the change challenge are the constraints of time, resources, budget, client commitments, motivation, leadership expectations, and, in some cases, pandemics. Irrespective, there are constants—people need a clear purpose for change, the motivation to support, the knowledge to understand, the tools to act, and the reinforcement to sustain. And the change approach needs to be adaptive and responsive to the needs of both the people and the organization.

    Our Speakers:

    Felicity McNish is the Global Knowledge Management Leader at Aurecon (a global design & engineering company) where she is co-delivers the global knowledge transformation project. Previously, Felicity was responsible for the global knowledge management and research activities at global architecture and design firm Woods Bagot. She also led the implementation a knowledge strategy and new intranet at APA Group, an Australian engineering gas infrastructure business and before that undertook an Asia Pacific knowledge management role for Ernst & Young and Cap Gemini.
    Linkedin: https://www.linkedin.com/in/felicitymcnish/

    Sue Stewart is the Knowledge Culture Leader co-leading the knowledge strategy at engineering and advisory firm, Aurecon. Sue is a strategy, business transformation and change management specialist having championed major projects in multinational professional services, government and private organisations, including global design firms Woods Bagot and Unispace and big four firm, EY. Sue is an accomplished and confident leader, driving the implementation of a range of projects across America, Europe, Middle East and Asia Pacific, which have included: global strategic planning, new international market expansion, mergers and acquisitions, cultural transformation, knowledge management strategy, business development strategy, technology system implementations and organisational restructures.
    Sue has a Masters of Arts, is Prosci and MBTI accredited and is an experienced public speaker. university lecturer and author on change, communications and culture.
    Linkedin: https://www.linkedin.com/in/stewartsue/

    Agenda:
    6:00 - 6:30 networking over drinks and nibbles
    6:30 - 7:45 exploration of the topic
    7:45 - 8:00 wrap up and informal conversations
    8:00 Dinner for interested parties

    14
  • Hidden in Plain View

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    The March edition of KMLF will be a session on the talent and knowledge that is often overseen in organisations when it comes to women and knowledge management. The session will be facilitated by Meredith Lewis who has experienced this and has been part of the KMLF community for many years.

    The conversation will be interactive and engaging, centred around the following propositions:
    1) setting the context of women in KM by opening the floor to everyone to share things they have seen, heard or experienced in KM both good and bad;
    2) followed by discussing strategies to enable the talent and knowledge that women have; and
    3) discuss what the next steps are moving forward.

    As a skilled and experienced facilitator, interviewer, trainer, and mentor, Meredith is able to open up meaningful dialogue, analyse emergent narratives, and synthesise themes and issues into meaningful insights, implementable recommendations, and useful content. Drawing on 30 years’ experience in the tertiary education, community, and creative sectors, Meredith approaches her work with originality, imagination, professionalism, and a deep empathy for the needs of the client.

    Meredith have created a space to collect and share stories ahead of the event. You can find it here: https://wakelet.com/wake/MtndUMgHRcjpbuBvBPuai

    You can follow Meredith on Twitter via @DangerousMere

    Agenda
    6 – 6:30 pm Networking in Zoom breakout rooms
    6:30 – 7:30 pm Main conversation
    7:30 – 8:00 pm Follow up conversation for those interested

    Note re Zoom recording:
    Audio and/or visual recordings will occur during this Zoom session and your image and voice may be included in such recordings. You will be informed by your meeting host of any recording at the start of a Zoom session.
    Recorded Melbourne KMLF Zoom sessions may be viewed by KMLF members. You may be able to turn off your video and microphone, depending on the level of interaction required.

    For further information on how to use Zoom, including configuring your settings, please refer to the Zoom website at: https://zoom.us/

    Details of Zoom sessions must not be shared with anyone who is not on the participant list. For information relating to the collecting and handling of your personal information please contact any of the KMLF Organising Group via our Meetup site at: https://www.meetup.com/en-AU/Melbourne-KMLF/

    4
  • Knowledge and Community Management

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    THIS IS A MORNING (AEDT) SESSION SO HAVE COFFEE AND BREAKY AT THE READY!!!

    Agenda:
    8:00am - 8:30am networking over drinks and nibbles
    8:30am - 9:15am exploration of the topic
    9:15am - 9:30am follow-up and questions
    9:30am wrap up and conversation (hard close at 10am)

    Description:
    Communities and community management are popular today, both in knowledge management and marketing. I visited Australia in 2010 and presented the Communities Manifesto at a KMLF meeting. Last year I published a book on communities that included the 10 principles from the manifesto. This session will provide an opportunity to review four of the principles, share insights from our experiences, and discuss our perspectives. We will spend 15 minutes on each of the following:
    1. Communities should span boundaries.
    2. Minimize redundancy in communities.
    3. The[masked] rule of thumb is undefeated.
    4. Communities need to be actively nurtured.

    This session will be conducted as a facilitated conversation, where the speaker will start the conversation then will pose and answer questions to and from the audience.

    - Relevance in specific projects?
    - How did this in practice?
    - How does this relate to KM? To culture change? To strategy?
    - How have others survived their journeys?

    Our Speaker:
    Stan Garfield is a knowledge management author, speaker, and community leader based in Northville, Michigan. He has worked in the field of knowledge management for 25 years. Stan spent 8 years at Deloitte leading communities and enterprise social networking. Prior to that, he spent 25 years at HP, Compaq, and Digital Equipment Corporation. Stan launched Digital's first knowledge management program in 1996, helped develop the corporate KM strategy for Compaq, and led the Worldwide Consulting & Integration Knowledge Management Program for HP. He also worked for PricewaterhouseCoopers, St. Louis University School of Medicine, and Washington University School of Medicine. Stan holds a BS in Applied Mathematics and Computer Science from Washington University in St. Louis. He leads the SIKM Leaders Community with over 900 members globally, and is invited to present at numerous conferences, including KMWorld and the APQC KM Conference. Stan has published over 700 articles on leadership, innovation, knowledge management, communities of practice, enterprise social networks, and social media. He is the author of the Profiles in Knowledge series featuring knowledge management thought leaders. He is the author of Implementing a Successful KM Program (2007), Proven Practices for Promoting a Knowledge Management Program (2017), and Handbook of Community Management: A Guide to Leading Communities of Practice (2020). His Knowledge Management site is at http://sites.google.com/site/stangarfield/

    Note re Zoom recording:

    Audio and/or visual recordings will occur during this Zoom session and your image and voice may be included in such recordings. You will be informed by your meeting host of any recording at the start of a Zoom session.

    Recorded Melbourne KMLF Zoom sessions may be viewed by KMLF members. You may be able to turn off your video and microphone, depending on the level of interaction required. For further information on how to use Zoom, including configuring your settings, please refer to the Zoom website at:

    https://zoom.us/

    Details of Zoom sessions must not be shared with anyone who is not on the participant list.

    For information relating to the collecting and handling of your personal information please contact any of the KMLF Organising Group via our Meetup site at:

    https://www.meetup.com/en-AU/Melbourne-KMLF/

    2
  • KMLF monthly meeting

    Location visible to members

    1
  • Announcement of the 2020 AuSKM AWard Winners

    Online event

    Please note the change to the topic for this KMLF session:
    The opportunity to announce the winners of the 2020 AuSKM Knowledge Awards appeared for KMLF, so we slotted in the three exciting projects into our December meeting.

    David Williams, AuSKM President and Nerida Hart AusKM Secretary will announce the three award winners. Then each of the three award winners will speak about their knowledge initiative for a few minutes and answer and questions about the programs.

    We have decided to postpone the "CoCreated Projects Worth Doing" session to early next year. OR IF there is some time available after we hear from the award winners, the first part of the Cocreated Projects Worth Doing process MAY be used to start a conversation about your ideas on what events KMLF will host in 2021.

    Description:
    Everyone has ideas on a range of things, but how can you bring these ideas into reality? The CoCreated Projects Worth Doing approach is a creative and inclusive activity that enables ideas to be structured and clustered to produce a collaborative project.

    This session will be conducted as a facilitated conversation, in which the participants will experience how to generate a CoCreated Project Worth Doing in a shared online document. Arthur will start the conversation with a few insights on the process and then we will collectively cocreate a Project Worth Doing for a specific context. Relevance to the KM community is it cocreates new knowledge and builds the project as a vehicle of implementation, which generates both tangible outputs (social benefits) and intangible outcomes (learning, capabilities and confidence to act).

    Suggested Reading pre event:
    http://creactos.org/index.php/jtg/article/view/9/7
    https://www.organizationalzoo.com/conversations-that-matter/

    Agenda:
    6:00 - 6:30 Networking online - BYO drinks, nibbles & smiles
    6:30 - 7:45 Participating in a CoCreated Project Worth Doing
    7:45 - 8:00 Wrap up and informal conversations
    8:00 Close (then try your own CPWD)

    Note re Zoom recording:

    Audio and/or visual recordings will occur during this Zoom session and your image and voice may be included in such recordings. You will be informed by your meeting host of any recording at the start of a Zoom session.

    Recorded Melbourne KMLF Zoom sessions may be viewed by members, and may also be accessible by Monash University staff. You may be able to turn off your video and microphone, depending on the level of interaction required. For further information on how to use Zoom, including configuring your settings, please see this guide:

    https://guides.lib.monash.edu/learning-tools/zoom

    This Zoom session is hosted on a Monash University Zoom account. All Monash Zoom accounts are protected by Monash Single Sign On (including multi-factor authentication by Okta) and secured with end-to-end encryption (including audio, video and content). Your use of Zoom is subject to Monash University’s IT Acceptable Use Policy:

    https://www.monash.edu/__data/assets/pdf_file/0009/1092699/Information-Technology-Acceptable-Use-Policy.pdf

    Details of Zoom sessions must not be shared with anyone who is not on the participant list.

    For information relating to the handling of your personal information please refer to Monash University’s Data Protection and Privacy Procedure:

    https://www.monash.edu/__data/assets/pdf_file/0003/790086/Privacy.pdf

    If you have any questions about how Monash University is collecting and handling your personal information, please contact our Data Protection and Privacy Office at [masked].

    1
  • Knowledge Management at the Victorian Electoral Commission.

    Location visible to members

    The Victorian Electoral Commission’s Executive Director Corporate Services, and the Information Manager will walk you through their KM journey.

    Máiréad Doyle and Carolyn Hartman will share for about forty minutes. They welcome questions in the chat and will address the questions at the end of a section or at the end of the night

    Máiréad and Carolyn will talk about:
    · the VEC’s commitment to knowledge management,
    · how strong executive influence and sponsorship contributed to success,
    · their recognition that this was a change journey,
    · how COVID helped, and
    · how they measure success.

    Outcomes:
    Participating in this event will give you an insight into:

    · how a Victorian Government agency, known for being very conservative, embraced KM

    · how they overcame the usual and unusual challenges, ranging from executive buy-in to COVID-19

    · how they measure the effectiveness of their success

    Our Speakers:
    Máiréad Doyle, Executive Director Corporate Services:
    - Has 30 years' executive and senior leadership experience.
    - Leader of complex change.
    - Resolute and outcomes-driven, with a real passion for people.
    - Chartered engineer.
    - An exceptional communicator, influencer and relationship manager.

    Carolyn Hartman, Information Manager:
    Has over 30 years’ experience in managing or leading the good management of information. She aims to enable good practice and inspire better practice.

    With no disrespect to African folklore that says, ‘it takes a village to raise a child’, Carolyn believes ‘it takes a network to raise awareness’. She uses networks to learn and share.

    Carolyn will help you understand information value and will partner with you to maximise that value. She wants to see information used, re-used, shared, and aggregated to build knowledge, and wisdom.

    Agenda:
    6:00 - 6:30 networking over drinks and nibbles
    6:30 - 7:45 exploration of the topic
    7:45 - 8:00 wrap up and informal conversations
    8:00 Dinner for interested parties

    Note re Zoom recording:

    Audio and/or visual recordings will occur during this Zoom session and your image and voice may be included in such recordings. You will be informed by your meeting host of any recording at the start of a Zoom session.

    Recorded Melbourne KMLF Zoom sessions may be viewed by members, and may also be accessible by Monash University staff. You may be able to turn off your video and microphone, depending on the level of interaction required. For further information on how to use Zoom, including configuring your settings, please see this guide:

    https://guides.lib.monash.edu/learning-tools/zoom

    This Zoom session is hosted on a Monash University Zoom account. All Monash Zoom accounts are protected by Monash Single Sign On (including multi-factor authentication by Okta) and secured with end-to-end encryption (including audio, video and content). Your use of Zoom is subject to Monash University’s IT Acceptable Use Policy:

    https://www.monash.edu/__data/assets/pdf_file/0009/1092699/Information-Technology-Acceptable-Use-Policy.pdf

    Details of Zoom sessions must not be shared with anyone who is not on the participant list.

    For information relating to the handling of your personal information please refer to Monash University’s Data Protection and Privacy Procedure:

    https://www.monash.edu/__data/assets/pdf_file/0003/790086/Privacy.pdf

    If you have any questions about how Monash University is collecting and handling your personal information, please contact our Data Protection and Privacy Office at [masked].

  • Paul Culmsee PowerApps for Knowledge sharing

    Location visible to members

    Description:

    Inspired by the Knowledge Spiral work of Japan’s Ikujiro Nonaka and Hirotaka Takeuchi, the Victorian Level Crossing Removal Project has developed a specialised knowledge management model for an application which features a lessons-learned library; supports ideas harvesting; encourages collaboration; and provides streamlined access to the expertise workers need to do their jobs.

    Paul Culmsee will demo the KnApp (Knowledge App), explain the methodology behind it and then take Q and A's from the group.

    About Paul:

    Paul Culmsee (@paulculmsee), Owner & Director, is a Management Consultant, Microsoft Business Solutions MVP, sensemaker and author. He specialises in sensemaking, design thinking, strategic planning, complex decision making, digital transformation, IT governance, and all facets of Office365/SharePoint delivery.

    Paul has written two acclaimed books, “The Heretics Guide to Best Practices: The Reality of Managing Complex Problems in Organisations” and more recently “The Heretics Guide to Management: The Art of Harnessing Ambiguity”.

    Paul is one of four certified Dialogue Mappers worldwide and the only authorised trainer outside of the USA. More recently, he has developed significant skills in Microsoft PowerApps, Flow, Cognitive Services and Azure Functions. This has culminated in running PowerApps hackathons in Australia and New Zealand.

    Suggested Reading pre event:

    https://news.microsoft.com/en-au/features/victorias-level-crossing-removal-project-strips-learning-barriers-to-keep-workers-safe/

    www.cleverworkarounds.com

    Agenda:
    6:00 - 6:30 Networking online - BYO drinks, nibbles & smiles
    6:30 - 7:45 Paul Culmsee's PowerApps for Knowledge sharing
    7:45 - 8:00 Wrap up and informal conversations
    8:00 Close

    Note re Zoom recording:

    Audio and/or visual recordings will occur during this Zoom session and your image and voice may be included in such recordings. You will be informed by your meeting host of any recording at the start of a Zoom session.

    Recorded Melbourne KMLF Zoom sessions may be viewed by members, and may also be accessible by Monash University staff. You may be able to turn off your video and microphone, depending on the level of interaction required. For further information on how to use Zoom, including configuring your settings, please see this guide:

    https://guides.lib.monash.edu/learning-tools/zoom

    This Zoom session is hosted on a Monash University Zoom account. All Monash Zoom accounts are protected by Monash Single Sign On (including multi-factor authentication by Okta) and secured with end-to-end encryption (including audio, video and content). Your use of Zoom is subject to Monash University’s IT Acceptable Use Policy:

    https://www.monash.edu/__data/assets/pdf_file/0009/1092699/Information-Technology-Acceptable-Use-Policy.pdf

    Details of Zoom sessions must not be shared with anyone who is not on the participant list.

    For information relating to the handling of your personal information please refer to Monash University’s Data Protection and Privacy Procedure:

    https://www.monash.edu/__data/assets/pdf_file/0003/790086/Privacy.pdf

    If you have any questions about how Monash University is collecting and handling your personal information, please contact our Data Protection and Privacy Office at [masked].