Melbourne KMLF is hosting an informal event for attendees of Australian Society for Knowledge Management, other professionals and those interested in knowledge management.
The Australian Society for Knowledge Management is proud to present a two day Knowledge Management event held in Melbourne from the 13th to the 14th of Knovember 2018. The theme this year is: “Creating Knowledge for a New Generation”. This year we are pleased to incorporate the Knowledge Management Global Network summit on 12 November and conference delegates are welcome to meet our international visitors.
In the 1960s Shaw Brothers Studios revolutionised martial arts filmmaking. Movie mogul Sir Run Run Shaw developed a way to churn out lavish blockbusters quickly and cheaply. An assembly line approach kept his filmmakers busy but access to an extraordinary pool of resources meant they could “ask for the moon”.
KMLF member Meredith Lewis has more than 30 years’ experience as a performer, choreographer, trainer, events manager, and project manager in the arts, tertiary, and community sectors. She has been exploring how a brilliant, driven filmmakers conducted a innovative approaches to knowledge production, and bold experiment in the business of movie-making. These insights can assist with current day knowledge management and organisational change.
Most organisations need to rapidly transform if they want to survive and thrive into the future. Our belief is that the typical current ‘Executive Leadership Mindset' is one of the single biggest issue facing many organisations today! A mindset goes to the very nucleus of every individual person. What are your core beliefs? What do you believe is true? What do you believe is MOST important? Beliefs dictate our actions & behaviours, and if our senior leaders don’t have suitable ones then in the famous words from Apollo 13, ‘Houston we’ve got a problem’!!! Many senior executives have beliefs which may have helped them to get where they are now, but will not help them to get where they need to go in the future. The world we live in is changing at an unprecedented rate. This new world needs a new approach and a certain 'shared' mindset. If executive leaders want to help their organisations survive, grow and prosper, many of them need to unlearn much of what they have learned in the past; not doing this could have very serious implications for their organisations and the people they lead. For many organisations the clock is ticking and significant disruption may not be far away. In this session we will provide participants with an clear understanding of the importance & significance of this issue, along with some simple & practical tools to help start tackling it!
This session is facilitated by Stephen Dowling. Stephen is the founder of ETM and has over 25 years of international business experience. An Irishman who moved to Melbourne 13 years ago. Stephen is a passionate educator, simplifier and somebody who just loves to help people & organisations connect the dots! As a Project Leader Stephen has successfully delivered many different types of projects, and he currently teaches global credential courses in Agile Project Management (DSDM), PMBOK (PMP) and the Scaled Agile Framework (SAFe). This gives him a unique perspective of being able to understand & bridge both the ‘Traditional’ & the ‘Agile’ delivery worlds!
Leading and expertise is like the ocean. You need to know how to swim before you can go diving for pearls.
A key role of a leader is to develop the knowledge and skills of others to create a culture of informal organisational learning and a generation of leaders who are life long learners.
Join leadership trainer and mentor Steph Clarke as she dives into learning cultures, the dangers of wisdom, when learning gets too formal and how we need to better learn how to learn.
*armbands not required.
When business people talk about knowledge we hope they are talking about the expertise in people's heads, but more often they are talking about the guidelines, templates, knowledge-bases and registers in their organisation. Either information or intelligence, that's usually the choice. But digital transformation gives knowledge managers a third type of asset to leverage for value. Knowledge embedded in business systems in the form of rules, heuristics and insights.
Come along to hear a case study from Stuart French on one such project that resulted in a 50% reduction in processing time, and a reduction in new employee time-to-proficiency from 10 weeks to just 8 days. You will also meet Peter Gregory from Koben, one of Australia's top experts in Umbraco, the main tool used to build it.
If you deal with business systems and wonder how KM can impact operations or compliance, then don't miss this practical session.
In March KMLF hosted an Agile workshop to stimulate ideas around forming an international knowledge society. Participant insights were collected from the march session and added into a new tool for assessing complex contexts. Some initial assessment of this information has begun to organise this into the basis of a Vision, purpose and charter for the society. This part two session takes the next steps to cocreate a foundation of the international society and put this as a proposal out into the international arena for wider engagement on starting the community. The plan is to publish the results in RealKM Magazine, which has a wide readership among knowledge professionals and then share the link into other KM forums to trigger the formation of the society.
Markus Feitz (creator of CernQuest, the tool we are using for this development project) will facilitate the overall conversation and we will instruct 5 table leaders in the use of CernQuest before the session on how to manage the system. This is an exciting development in the formation of what we believe will become a significant stage of knowledge management as a recognised discipline.
This will be an interactive session to highlight the value of Design Thinking in building what customers actually want. We will explain the reasons why Design Thinking is such an effective way of solving organisational problems. We will explore certain Design Thinking methods in achieving a human centred approach to developing ideas into something tangible and of value. The session will be a presentation during which the audience is encouraged to ask questions and share experiences.
The key topics which will be discussed are:
What is Design Thinking?
Why would I use Design Thinking over traditional methods?
Which Design Thinking tools could I use?
We hope that by you taking part in the session it will enable you to:
Understand the value of using Design Thinking
Provide you one or two methods to try on your own in a safe space
Luke Grange our speaker is a consultant at Accenture using Design Thinking to provide the insight that shapes organisational direction to improve outcomes. Luke is a transformation specialist helping clients reach new heights with system improvements, engaging marketing, and communication leadership. He helps companies engage better both internally and externally to achieve more. With years of experience with organisations combating business disruption, he delivers innovative leadership, communication strategies, and mentorship to leading global and multinational companies.
6:00 - 6:30 networking over drinks and nibbles
6:30 - 7:45 exploration of the topic
7:45 - 8:00 wrap up and informal conversations
8:00 Dinner for interested parties
What is knowledge translation (KT) and does it relate to knowledge management. With over 90 terms used interchangeable to describe knowledge translation there can be quite some confusion. It’s not that all the terms mean exactly the same thing but they are often elements of the overall knowledge translation process.
Knowledge Translation is the process of taking results from a test, pilot, localised trial or sample study and applying it to a population group or large market. It also serves to control all the myriad of factors that can diminish your chances of success.
In this session, Tamika Heiden will provide an overview and background of knowledge translation, what it means, where the term comes from and how it is changing the way researchers and academics work.
You will gain an insight into:
• The processes required for good knowledge translation
• The evidence base for knowledge translation
• The roles and skill sets required for good translation
Comparisons between KM and KT will form the basis of a facilitated discussion and group activity to determine the overlapping commonalities between the two fields and how we can borrow from the tool box of other disciplines in perfecting our own work.
It is ironic that the knowledge profession talks so much about the importance of connection, collaboration and cocreation and yet, globally we are less of all of these than most other disciplines (even accounting!). It is time that we make concrete efforts to form a national and global knowledge professional society so that other professional disciplines understand the benefits our capabilities and philosophies can bring.
AuSKM is about to become the official national knowledge professional society with paid up members, who will be the spokespeople of our profession nationally & internationally. AuSKM is part of the KM Global Network was formed 3 years ago that connected similar KM societies from 9 countries. The ISO draft KM standard was approved by the members of International Standards Organisation last month, so there has never been a better time for fellow KMers to connect, collaborate and cocreate a collective future of our profession. In this session Arthur Shelley will facilitate an Agile sprint style conversation about what our “Minimum Viable Product(Services)” of a KNOWledge Profession might be. This is a unique opportunity for KMLF to lead the global discussion on what a Knowledge Society CAN BE!
All of us here at the KMLF organising group wish you all the best for the New Year! Read on for the details of our first session for 2018...
How does a growing service industry match rising customer expectations with increasing costs, diminishing budgets, and with imperfect and changing knowledge? Knowledge Centred Service (KCS) tackles those challenges by turning knowledge reuse, improvement and creation into a team sport.
At this KMLF session, Aprill Allen will lead a facilitated conversation and activities about KCS in the Support context. Participating in this event will help you to:
• Learn what's involved in KCS
• Understand why context, consistent structure and collective experience are crucial to achieving improved customer satisfaction
• Participate in a discussion on tools we as knowledge managers can use to help drive a successful KCS program
One of the activities will use the Organizational Zoo cards to consider the best behaviours for the various KCS roles.
Aprill Allen is an independent knowledge management consultant, who typically works with enterprise IT Service Management leaders and startups wanting to improve support and sales operations. She's a certified KCS v6 practitioner and soon to be certified trainer.
With a long history in IT operations, Aprill's interest in knowledge management grew out of the stress reduction she experienced with the simplest of knowledge management tools—the knowledge base. KCS is the engine that drives a successful knowledge sharing capability in an operational environment and it's fuelled by behaviours.
• 6:00 - 6:30 Networking over drinks and nibbles
• 6:30 - 7:45 Exploration of the topic
• 7:45 - 8:00 Wrap up and informal conversations
• 8:00 Dinner for interested parties