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Esther

Location:

Melbourne

Member since:

November 16, 2012

How do you feel a lack of knowledge management impacts the organisation?

Many organisations don't realise how big an asset knowledge and information is. They often talk about people being the main asset but it's really what those people know. Issues like information capture, storage, usability and findability, retention of knowledge (when people leave) and business risks associated with poor info/knowledge management are often undermanaged or ignored.

What constitutes good Knowledge Management practice in your eyes?

Sharing, governance, consistency. Taking a bit of care at the beginning to maximise value down the line. I have a lot to learn!

What is your Twitter ID if you have one?

n/a

Introduction

I am relatively new to the KM field but have quickly discovered how important knowledge and knowledge sharing is to any organisation. I work primarily on communications for business change and interface between technical people and the business.


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