November 16, 2012
Many organisations don't realise how big an asset knowledge and information is. They often talk about people being the main asset but it's really what those people know. Issues like information capture, storage, usability and findability, retention of knowledge (when people leave) and business risks associated with poor info/knowledge management are often undermanaged or ignored.
Sharing, governance, consistency. Taking a bit of care at the beginning to maximise value down the line. I have a lot to learn!
I am relatively new to the KM field but have quickly discovered how important knowledge and knowledge sharing is to any organisation. I work primarily on communications for business change and interface between technical people and the business.